Hello, @Rammasaur, thank you for bringing this to our attention. I've reached out to my contact with PalmSlots to ask them about this. It's taking a moment before they're able to respond. Please, do not cancel the withdrawal. Respond to the above that you'd like to keep it pending, until you've received feedback from their casino management team which is being handled via CasinoGrounds and their contact (as in our contact) with PalmSlots.Â
I am hoping to solve this case for you, and in as a quick of a manner as possible.Â
Will keep you posted. Just don't touch the money, yet. Please.