Palm slots adding 8% fee of my money, because I want to withdrawal second time in a month xD
- Thread starter Rammasaur
- Start date
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- complaints slots
CGDL
Administrator
Hello, @Rammasaur, thank you for bringing this to our attention. I've reached out to my contact with PalmSlots to ask them about this. It's taking a moment before they're able to respond. Please, do not cancel the withdrawal. Respond to the above that you'd like to keep it pending, until you've received feedback from their casino management team which is being handled via CasinoGrounds and their contact (as in our contact) with PalmSlots.
I am hoping to solve this case for you, and in as a quick of a manner as possible.
Will keep you posted. Just don't touch the money, yet. Please.
I am hoping to solve this case for you, and in as a quick of a manner as possible.
Will keep you posted. Just don't touch the money, yet. Please.
Rammasaur
Active member
, thanks!
Last edited by a moderator:
PalmSlotsCasino
Casino Rep
Dear all,
We’ve requested the registered account information from Rammasaur to assist with the withdrawal inquiry.
Best regards,
PalmSlots Casino
We’ve requested the registered account information from Rammasaur to assist with the withdrawal inquiry.
Best regards,
PalmSlots Casino
ryans_slots
Well-known member
8% fee LOL? for withdrawing fuck that, id be closing that shit asap
PalmSlotsCasino
Casino Rep
Dear Rammasaur,Talking about bad casino TOS. Palmslots is already on the 92-94% rtp. After second withdrawal in a month they want to charge me 8% of my winning. Be aware about that
View attachment 43439
Please go ahead and submit your withdrawal request again, and it will be processed without any fees. I apologize for the misunderstanding—this was an error on our part.
Thank you for your patience, and please let us know if there’s anything further we can assist with.
Best regards,
PalmSlots Casino
AlexanderHitch
Active member
is this common with other casinos as well?
