complaints

  1. Mamuimjebemupicku

    Harassment by casino

    Spinanga, Pistolo, Spinbara, and all other related casino sites where I have an account — all of them associated with the Cash Crab brand/name — have been systematically bothering me for some time. This has escalated into ongoing harassment. I have repeatedly and explicitly requested account...
  2. Rhysttt

    [RESOLVED] Biglucky.com

    It's me again! I am reaching out because I could really use your help with an issue I'm having over at Biglucky.com. A couple of days ago, I had a nice win of $1300. When I went to withdraw it, I hit up their chat, and weirdly, they told me I didn't need to verify my account. Now it's been...
  3. J

    BIG win, new signup - hard to get withdrawel

    Hi! So I signed up for Welle.Casino through CasinoGrounds. I did depsot through Solana x amount then x amount then xxx amount. I won 4300 dollars and was told i had to do a turnover 3x of my deposit before I could withdraw... like come on.. but ok its in the terms. I did that almost lost all...
  4. Oleksandr Shevchuk

    Hexabet , very shaddy sponsored

    Hey ! Be careful with hexabet. Very very shady limits on withdrawals!    Tc says that you could Theoretically withdraw up to 10k a day. Its a bullshit.  I am level 15 vip.  100k wager probably more than 10k net negative.     max withdrawal is 465 per day and up to 3 days per withdrawal to...
  5. BABA20

    LeoVegas locking my account for no reason/Verification problems

    I have been trying to verify my address document the whole day and they are not accepting it and not even given a reason. Now my account is closed for no reason whatsover, and my 10k balance is gone or what? im stuck in the support chat for an hour. Can some of the mod help me out? email...
  6. MishyMac

    Pending Withdrawal from Voodoo Dreams and Session Time limit

    So I decided to have a little play last night and searched casinos UK and voodoo dreams came up so decided to give it a go.  Much to my surprise I won £1101 so I withdrew it, my account wasn't asking for verification but previous experience with other casinos decided to air on the side of...
  7. Rhysttt

    [RESOLVED] Spin Rise Casino (Again)

    Hi team. So I uploaded my ID and address and proof of payment 4 weeks ago. Still pending. I did my initial payment via Skrill. Provided proof of my Skrill account, and subsequent deposits have been made via paysafe vouchers, which is a voucher you buy at a supermarket and you get a voucher...
  8. W

    [RESOLVED] William Hill scamming its customers and very poor customer support

    Unbeliavably bad experience on that site. Please avoid at all costs. They sent me an email offer which I deposited and played for. I have full terms and email yet they took like 1 hour to review and decided to refund me only 2 euros which was 4 times less than the promotion states. I have full...
  9. K

    [RESOLVED] Deposit to 21.com stuck/not processed.

    Hi everyone, I’m reaching out to ask for some advice regarding a payment issue I’m currently facing. On 12 August, I made a deposit of 1,379.26 NOK to 21.com. The payment was processed through their payment partner a55.tech, and I used my Revolut Visa card. Revolut shows the transaction as...
  10. stef calin

    [RESOLVED] Playfina delaying withdrawal/not paying out

    I've been playing here for the last couple of years but not so much lately last deposit was in december and had a very good experience with this casino especially regards withdrawals in 24h or less as they advertise. But this time i can't say the same anymore since I have a withdrawal pending...
  11. Rhysttt

    [RESOLVED] Spinrise - Forfeited bonus balance despite confirmation of win limit from support

    Kia Ora. Yet another complaint regarding Spinrise.com a casino that CasinoGrounds advertises. Can someone do a review of these casinos that are listed on this site please? It's starting to become a problem I clicked the referral link and was provided with 5 free spins, no deposit. So I played...
  12. G

    [BE AWARE] Trueluck Casino refuses to close account.

    It’s been a few weeks now since I requested True Luck casino to delete my account. The don’t offer any limits, you have to request the limits via chat.   If you want to close your account you first have to chat, then you have to sent them an email after which they’ll go in discussion with you...
  13. LuckyLoser1

    Unable to withdraw winnings after hitting CrazyTime Jackpot

    Google Gemini led me here, and I’m glad I found this forum! I’m new here and really need some advice. I’ve been playing on this online casino platform for almost a year. Overall, I’ve had a good experience, with some nice payouts along the way, and I’ve never had any issues with withdrawals...
  14. E

    Stonevegas.com delayed withdrawals and withdrawal trap

    I've won thousands of dollars on Stonevegas, but they've delayed my withdrawals for over 7 business days. They haven't asked for any verification, and speaking with their support people hasn't led to any meaningful change. 
  15. User263636

    [RESOLVED] Stonevegas - Long withdrawal times and low withdrawal limits

    So i recently won Big on Stonevegas . And i try to withdrawl 500 euro per day , and its still been 1 week and its still being on wait. I have used over 100 casino sites but still this the first that uses so long just for an simple withdrawl. I have told them i can provide verfication However...
  16. Xayonara

    [RESOLVED] iWild Casino withdrawal issue

    Dear Admin Team and Users, I would like to share my experience with iWild casino so far. Registered not long ago, lost over 300-400€, then last week I was lucky and made 1025€ from 130€ deposit.(withdraw 2x400 and 225 because maximum is 400/transaction and 1200/day). After this they asked me...
  17. Cannavero

    Coolbet not paying

    Hi. I have been waiting for a coolbet payout for almost a week,. Support just tell me to wait another days but nothing happens. What can I do? I am a vip there but that doesn't help. 
  18. Fireindadisco

    Leovegas - The race to the bottom Warning

    I do love a moan. Just when you thought that the antics of some of the crypto casinos with their predatory bonus terms was an isolated area of cashgrab, along comes leovegas to blow them all out of the water with even more outrageous terms. The marketing email received is below. The deposit...
  19. MissMiriam

    Pending Withdrawal

    Hello everyone, I am new here and really need help trying to get 2 withdrawals from a casino that is proving to be not repeatable AliceBet Casino. It has been over a week (now on 6th business day with no update 
  20. Adam A

    Be aware

    I cant recommend anyone to play at snabbare.com Won around 1.5k euro on a game that still hasent been added to my game account! Not bank account, GAME account. They are refering me to a que, i am asking wdym que? Is there a que for people whom are waiting for slot Wins to get paid to game...
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