Palm slots adding 8% fee of my money, because I want to withdrawal second time in a month xD

Rammasaur

Active member
Talking about bad casino TOS. Palmslots is already on the 92-94% rtp. After second withdrawal in a month they want to charge me 8% of my winning. Be aware about that 🤡
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Hello, @Rammasaur, thank you for bringing this to our attention. I've reached out to my contact with PalmSlots to ask them about this. It's taking a moment before they're able to respond. Please, do not cancel the withdrawal. Respond to the above that you'd like to keep it pending, until you've received feedback from their casino management team which is being handled via CasinoGrounds and their contact (as in our contact) with PalmSlots. 

I am hoping to solve this case for you, and in as a quick of a manner as possible. 

Will keep you posted. Just don't touch the money, yet. Please.

 
Hello, @Rammasaur, thank you for bringing this to our attention. I've reached out to my contact with PalmSlots to ask them about this. It's taking a moment before they're able to respond. Please, do not cancel the withdrawal. Respond to the above that you'd like to keep it pending, until you've received feedback from their casino management team which is being handled via CasinoGrounds and their contact (as in our contact) with PalmSlots. 

I am hoping to solve this case for you, and in as a quick of a manner as possible. 

Will keep you posted. Just don't touch the money, yet. Please.
Not gonna touch it. I'm not a gambler 🤣, thanks!

 
Last edited by a moderator:
Dear all,

We’ve requested the registered account information from Rammasaur to assist with the withdrawal inquiry.

Best regards,

PalmSlots Casino

 
Talking about bad casino TOS. Palmslots is already on the 92-94% rtp. After second withdrawal in a month they want to charge me 8% of my winning. Be aware about that 🤡
View attachment 43439
Dear Rammasaur, 

Please go ahead and submit your withdrawal request again, and it will be processed without any fees. I apologize for the misunderstanding—this was an error on our part.

Thank you for your patience, and please let us know if there’s anything further we can assist with.

Best regards,
PalmSlots Casino

 
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