Hi there.
I found Sportaza casino on 9.5.2022 and registered there. I deposited 500 euros and took a 100% welcome casino bonus.
On this day, I was very lucky and won a lot. After the wager requirement my balance was 12 261 €.
Then I made my first withdraw request of 499 euros (they have a limitation of max withdraw amount of 500 euros per 24h, and only 3 requests can be due at same time). Then the next two days I made 2 other withdraws, both of them 499 euros as well.
In their rules (part 6.16) they promise to process the payouts in 3 working days.
Now it has been almost a month since my first request and so far I have received 6 withdraws. They literally keep every withdraw pending for like a week! At the moment, my latest withdraws have been pending over 5 working days.
I made calculations and realized that it will take almost a year to withdraw all my winnings if they need over 6 working days for each withdraws. It just does not feel fair and I feel sad about it.
I hope that this thread will arise some thoughts from other players that may have same problems with this casino and some way help me that I dont need to wait my winnings for unreasonable time.
I found Sportaza casino on 9.5.2022 and registered there. I deposited 500 euros and took a 100% welcome casino bonus.
On this day, I was very lucky and won a lot. After the wager requirement my balance was 12 261 €.
Then I made my first withdraw request of 499 euros (they have a limitation of max withdraw amount of 500 euros per 24h, and only 3 requests can be due at same time). Then the next two days I made 2 other withdraws, both of them 499 euros as well.
In their rules (part 6.16) they promise to process the payouts in 3 working days.
Now it has been almost a month since my first request and so far I have received 6 withdraws. They literally keep every withdraw pending for like a week! At the moment, my latest withdraws have been pending over 5 working days.
I made calculations and realized that it will take almost a year to withdraw all my winnings if they need over 6 working days for each withdraws. It just does not feel fair and I feel sad about it.
I hope that this thread will arise some thoughts from other players that may have same problems with this casino and some way help me that I dont need to wait my winnings for unreasonable time.