Simple Casino Money Not Credited After Skrill Deposit

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Desireemoran

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@Skylined87Could you help with this or anyone?

I deposited €400 with skrill on the 27th Nov. The money left skrill but never made it to simple casino.

Skrill confirmed it should of credited. Simple casino have been very unhelpful. They at first said it would credit in 48 hours, then they said they did an auto refund due to a a payment gateway glitch and it would be returned in 3 days. It hasnt and skrill said it would be automatic.

Simple Casino have refused to send me their complaints process, any transaction IDs or references etc. They just keep saying wait.

Can anyone help?

 
Latest update is they continue to refuse to give me a reference number or any kind of case number or anything for this.....Really poor experience with this casino.

 
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