[RESOLVED] Stonevegas - Long withdrawal times and low withdrawal limits

[User263636]

So i recently won Big on Stonevegas . And i try to withdrawl 500 euro per day , and its still been 1 week and its still being on wait. I have used over 100 casino sites but still this the first that uses so long just for an simple withdrawl. I have told them i can provide verfication However they say its not needed.

 

[Skylined87]

Hey DM me your email to Stonevegas and explain a bit more what happened and i'll look into it

 

[Konvick]

Hopefully you get your money back.

 

[User263636]

@Skylined87 i cant seem to reach you on dm. I try to find a way. But cant see any way. 

 

[Rhysttt]

Dodgy Casino 

 

[Eb19]

So i recently won Big on Stonevegas . And i try to withdrawl 500 euro per day , and its still been 1 week and its still being on wait. I have used over 100 casino sites but still this the first that uses so long just for an simple withdrawl. I have told them i can provide verfication However they say its not needed.

Same here

 

[Skylined87]

@Skylined87 i cant seem to reach you on dm. I try to find a way. But cant see any way. 

They are looking into what they can do. Will keep you posted.

 

[User263636]

@Eb19 how long have you waited?

This is very sad not just for us that waits. But the fact that its so easy for me to deposit , but when it comes to withdrawl there is an issue . Very bad . If they Even care about the customers and wants to Help. This should not be an issue

 

[Eb19]

@User263636 so far 8 business days. I have $1900 CAD of withdrawals pending and another $2400 CAD that I can't withdraw because the others are pending. 

 

[User263636]

Ye same i have 1500 pending and 19 500 dollar just waiting 

 

[Stonevegas Casino]

Dear User263636,

We would like to inform you that we are looking into your request. We would kindly request that you remain patient as we endeavour to complete the withdrawals as soon as possible. Thank you in advance.

Kind Regards,
Stonevegas Casino Team

 

[Stonevegas Casino]

Dear User263636,

We are happy to inform you that your account verification has been successfully completed today. Furthermore, we would like to kindly confirm that you've cancelled the withdrawal requests and you don't have an active balance.

Kind Regards,
Stonevegas Casino Team

 

[CGDL]

Effective September 1, StoneVegas will be removed from our website. As part of our onboarding, we ask all partners to collaborate with us to resolve any player concerns raised by our community. Despite several weeks of engagement, the outstanding cases remain unresolved or very slowly resolved and below the standard we set for listings. For that reason, we’re discontinuing the listing.