Justspin - Help thread

iceflymz said:
Hello Alex, I now have a payout, I was told in the chat that it will take 72 hours.
I think that's a long time for a withdrawal to Skrill, which also costs € 3, can't you speed it up?

Thank you in advance
Click to expand...
Hi there @iceflymz, 

Thank you for reaching us out through Justspin's help thread. 

I will send you a PM in order to confirm some information, please take a look at your Inbox!

Thank you for your collaboration and Best Regards, 

Bob

 
Hi there @uainot89,

Apologies for the late response to your question. 

Justspin.com is available for you to play from Austria and Germany!

Please do not hesitate to reach us out if you require further information. 

Kind Regards and wish you a great week ahead!

Bob

 
Hi,

just curious on why the KYC is taking ages to complete. I have had an account for some time, not really used it, but I opted for a small deposit (500NOK) earlier this week. To my surprise, I won a little and want to withdraw (8500NOK).

So I uploaded documents, even before it was requested, I was then informed that my Visa card (approved ID here in Norway) was not vaild ID, so I uploaded my passport and its still pending. How long does these procedures normally take @Bob_Justspin ?

 
NORGOONER said:
Hi,

just curious on why the KYC is taking ages to complete. I have had an account for some time, not really used it, but I opted for a small deposit (500NOK) earlier this week. To my surprise, I won a little and want to withdraw (8500NOK).

So I uploaded documents, even before it was requested, I was then informed that my Visa card (approved ID here in Norway) was not vaild ID, so I uploaded my passport and its still pending. How long does these procedures normally take @Bob_Justspin ?
Click to expand...
Hi @NORGOONER,

Thank you for reaching out through Casino Grounds!

First of all, congratulations for the winnings, seems like 2021 started great for you!

We aim to process all documents as soon as possible, but it can take up to 72 hours before your documents have been handled.

I have sent you a private message to confirm your registered email address, so I can have a look at the status of your documents. :)  

Kind regards,

Bob

 
Bob_Justspin said:
Hi @NORGOONER,

Thank you for reaching out through Casino Grounds!

First of all, congratulations for the winnings, seems like 2021 started great for you!

We aim to process all documents as soon as possible, but it can take up to 72 hours before your documents have been handled.

I have sent you a private message to confirm your registered email address, so I can have a look at the status of your documents. :)  

Kind regards,

Bob
Click to expand...
Thanks for the quick reply Bob and our private PMs
(KYC is now approved)

Have a nice weekend mr. Bob!

 
How to find best features and reviews on online casino's websites? In my experience, Night Winners is that website which all gamers can play online casino with trustworthy reviews. 
The best part is that we always come with the new casinos. The new Casino has very good offers and provides a brilliant gaming experience. The Casino that we review provides fair gaming and has no scams.

download.jpg

 
You must log in or register to reply here.
Back
Top