Wildz Casino -

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Magnusnz

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Hi everyone, 

The team at Wildz casino have been giving me the run around the past few days. 

First they cancelled my withdrawal saying that I need to withdrawal using my deposit method (which is fine). 

However I don't have the option to select credit card when making a withdrawal. 

I have talked to over 5 customer service team members saying they will forward it on to the team over the last few days but still nothing. 

Has anyone else had this problem? 

Screenshot_2019-11-07-05-38-52-516_com.android.chrome.png

 
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Withdrawing with the same methos as per deposit is required by law.

Did you use Mastercard? If so., most operators dont have the option to withdraw using mastercard - instead you are given the option to withdraw by banktransfer to the same bank that is linked to this Mastercard

 
In extension to my post above. The customerservice should really give you a better guidance in how to withdraw your money. Habe you shown them the screenshot? This case can be easily solved by them in 20 minutes. Seems a bit odd

 
Thanks guys, finally got it sorted. I haven't had any problems withdrawing to visa in the past on different sites. Finally had my withdrawal processed. Screenshots work wonders huh

 
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