Yes, that's my point, calling someone to say we have closed your account instead of calling someone to ask how they are is the wrong way around.Seems to me that a dialogue with SweFjorod before taking any action would be the appropoiate way to tackle this difficult dilemma from LeoVegas.. I understand both sides here - but it seems a bit short handed to immideately jump to the conclusion of exclusion.
I hope you are well, @SweFjorod.
Actually having a dialog with me before taking action would have been a correct way of doing it.