Whitehat Gaming - Wirthdraw Issue

SWC88

SWC88

New member
I deposited with Trustly at a White Hat Gaming casino, No bonus was used and I manage to get a nice amount which I attempted to withdraw.

I then get an email the next day saying my account has been closed as I used a payment method not registered to me! I used Trustly bank transfer, with my business account and it is mt own account but comes up as company name when you get a payment. All my account info is visible on my profile of bank and states my names and address which match on the casino. I have sent them proof of all this.

Anyone confirm if they can get away with this despite proof of ownership?

Thanks.

 
That’s my choice, I am self employed and this is my everyday account. Regardless it being business or a personal account surely this shouldn’t been an issue.

 
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