Video slots no help with trying to resolve my game malfunction

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woosha02

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So it’s been a week now since noon princess decided to shit it self in the middle of my bonus and all video slots can say is it’s something wrong on my side have tryed every single web browser known to phones and tablets still won’t load my saved game tryed it on a laptop moon princess worked but didn’t have my saved game on it very strange casinos don’t give a shit about you when they have to give you something all they want to do is take and take if my saved game is still there then my money I have a fairly won should still be there simple as that isn’t that why they hire IT and customer service to fix this kind of crap I have plenty of proof of winnings and everytime the game loads and says can’t connect to server my saved progress is in the background it’s starting to get beyond a joke they just keep telling me to try with flash try this browser delete history blah blah blah 270 AUD to me is like 2700 to most of you higher stakes players every single win I have gotten from video slot I have re deposited that money so I’m no where near up just enjoy playing and only play with what I lose but I’m not going to deposit anymore until they return rightfully what I have won

 
Open a complaint with one of the forums that offer a dispute resolution service or go official with IBAS if you don't think you're getting anywhere.

I agree it shouldn't be taking this long to resolve the issue. This has happened to me many times over the years and has never taken more than 48 hours to get the game round log and credit the win.

 
ThePogg offer a FREE casino complaints service, that would be a starting point if you've reached stalemate with Videoslots.

If this ever occurs again in future, it's important that you stop playing immediately and not play again at the casino until the issue is resolved. Otherwise it complicates the issue with the logs.

 
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