I am so glad the UKGC are introducing the new regulations that will make Online Casinos request documents from new users prior making a deposit. Basically, these crooks at Vera & John have blocked my account for the THIRD time in 1 year. Reason? They want more and more and more documents from me every time I make a substantial withdrawal. If I withdraw £200-500 - no problem. However, if the sum is exceeding £1000+, that's it, they'll do everything they can to prevent you from getting your winnings.
It is an absolute mockery of the system and there is nothing we can do. Thank god I do have piles of documents to send to them, like: proof of cards that I deposited with 3 years ago? (WTF?) or 2x copies of a Utility bill. However, how many 18-21 year olds do have that?
Just avoid them and also, CasinoGrounds should not be promoting crooks like these.
Peace.
It is an absolute mockery of the system and there is nothing we can do. Thank god I do have piles of documents to send to them, like: proof of cards that I deposited with 3 years ago? (WTF?) or 2x copies of a Utility bill. However, how many 18-21 year olds do have that?
Just avoid them and also, CasinoGrounds should not be promoting crooks like these.
Peace.