Slotsmillion are an absolute f*cking joke!

[ryans_slots]

Hi @ryans_slots

Unfortunately, we cannot accept provisional driving licenses for the ID verification; this is both a measure imposed by regulatory bodies as well as a company policy. You can read this more in detail on the following link: https://www.gov.uk/government/publications/proof-of-identity-checklist/proof-of-identity-checklist#proof-of-identity-checklist-for-individuals

We understand this can be an inconvenience, especially during these uncertain times where “normality” has been disrupted and you are unable to obtain your permanent license.

Though you have been verified in the past, the verification process is an ongoing one, as stipulated in our general terms and conditions (https://www.slotsmillion.com/en/terms-and-conditions/) and we cannot breach security protocols, whether they’re ours, or external. 

If you have any alternative accepted documentation you can provide us with, our customer support team will be happy to accompany you in your account verification process and help you get back to playing.

We remain at your disposal and hope everyone is safe during these times,

The SlotsMillion team

So the link you give me which included FULL birth cert I uploaded as official doc and it was rejected....?

 

[jchneo]

How on earth is a birth certificate which contains no photograph or current address details valid ID? over a provisional licence which cannot be obtained unless you go through government verification, it’s a f*cking legal identification, in terms of identification it is no different than a full driving licence, one allows you to drive on your own cos you passed your damn test, the other signifies you are still learning to drive. Regulators have enforced this? what a load of bollocks, actually makes no sense, don’t play at that site mate, not worth the time

 

[dirtystack]

seeing so many people having problems with verifying these days, and also casinos asking for proof of income, which is a disgrace imo, if any casino asks me for that proof i will just close the account, im sticking to major betting sites casinos now instead of these individual/independant casino sites

The casinos don’t want to be asking for proof of income - it drives a great deal of custom away and costs a lot of resources to manage.

They do it because the regulatory bodies make them do it as part of responsible gaming legislation, money laundering legislation and terrorist financing.

Casinos as a stand-alone business don’t inherently care whether you are gambling responsibly or where you get your money from and would rather not have to invasively get this information from you. They have too do it or else they get massive fines and sometimes shut down by the regulatory bodies.

 

[jamesroe1981]

lads i just ave my details to verify my account they said it takes at least 2days to verify plus im reading this thread my mind is made up about this site thanks not worth the hassle:}