BoracicLint
New member
I am not going to complain about their bonus structure as it is what it is and has been outlined how it works many times so I will leave that be as that is not what I want to complain about. My complaint is about how misleading they seem to be. I have only ever used them once or twice and I knew about the bonus situation so used them with eyes wide open, my problem is that they still regularly send me emails( no problem with that) but they recently sent me an email saying 'PayPal now available for UK customers for deposits and withdrawals.' As I use PayPal with as many casinos that will allow,most also allow for bonuses to be granted with PayPal and specifically state no Skrill and Neteller,which is why I use PayPal. The problem is here that I thought to myself 'Great I will try their weekly bonus as I can now use PayPal' as proclaimed by their recent email to me. How wrong I was as this is not the case. It is in their terms and conditions that PayPal cannot be used for bonuses but this is not mentioned in the email sent out either. I haven't lost a great deal of money here but my point is that I feel that its very much a case of mixed messages that you cannot use PayPal for bonuses after a mailshot advertising its use( most other casinos do allow PayPal for bonuses IF its allowed as a deposit/withdrawal method.) Seems a bit pointless to me considering how many casinos do allow it for bonuses if its on their list of methods.
It does annoy me that there is such a discrepancy in how casinos operate these things although Royal Panda seems to be an outlier in the way it operates as a whole.
It does annoy me that there is such a discrepancy in how casinos operate these things although Royal Panda seems to be an outlier in the way it operates as a whole.
