Today i have experienced something interesting. I want your opinion. I have been active on Online casino sites for 10 years and this is the first time ive experienced this.
case: i got email saying i have gotten 10 Royal spins (worth 20kr/2€) on Royalpanda.com for free. I played those spins and won 672kr. I read the terms and it says 35x wagering. I then play for an hour and i am now up to 5000kr. I wanted to check my wager status, and it says 0%. I contact the chat to see whats wrong and they say i cant wager with bonus money?!
They give me free spins and in order to wager the winnings i have to deposit real money and use only real money to wager it. Never have i experienced that. So for me who have quit playing with real money have 0 chance of getting the wager done.. For me this makes no sense and seems really unfair. I have not lost any money, but the bonus winning is not possible for me to get.
Check chatlog: https://imgur.com/a/DFcmMOo

case: i got email saying i have gotten 10 Royal spins (worth 20kr/2€) on Royalpanda.com for free. I played those spins and won 672kr. I read the terms and it says 35x wagering. I then play for an hour and i am now up to 5000kr. I wanted to check my wager status, and it says 0%. I contact the chat to see whats wrong and they say i cant wager with bonus money?!
They give me free spins and in order to wager the winnings i have to deposit real money and use only real money to wager it. Never have i experienced that. So for me who have quit playing with real money have 0 chance of getting the wager done.. For me this makes no sense and seems really unfair. I have not lost any money, but the bonus winning is not possible for me to get.
Check chatlog: https://imgur.com/a/DFcmMOo
