[RESOLVED] Palmslots... broken bonus and almost no support.

Rammasaur

New member
Well, here we go again:

This is a promo:

https://palmslots07.com/promotions/iihf-2025

Tl:dr sports betting. 50 euro depo for 50 euro freebet on hokey.

First time I"ve added code, did depo, code was not working. After few hours i've contacted support and they added me manually.

Second time did depo, code didnt worked and i've tried to contact them once again. For now, I'm unable to get bonus because their broken system.

So i"m missing bonus because i"would never do raw depo. @PalmSlotsCasino once again, give me my freebet @Skylined87

Screenshot_20250520_205444_Chrome.jpg

 
Dear Rammasaur,

I hope this message finds you well!

Thanks for reaching out and sharing your experience, we truly apologize for the inconvenience.

We’ve looked into your case and can confirm that both bonus codes were added, but it seems you only received the first free bet.

We’ve now manually credited your free bet. It’s in your account and ready to use.

Best of luck!
PalmSlots Casino

 
Last edited by a moderator:
Dear Rammasaur,

I hope this message finds you well!

Thanks for reaching out and sharing your experience, we truly apologize for the inconvenience.

We’ve looked into your case and can confirm that both bonus codes were added, but it seems you only received the first free bet.

We’ve now manually credited your free bet. It’s in your account and ready to use.

Best of luck!
PalmSlots Casino
thanks, please improve your support on website, it's terrible and I have to write posts for every problem I have with you

 
thanks, please improve your support on website, it's terrible and I have to write posts for every problem I have with you
Bro you behave Like someone always running back to his toxic Ex and complain about the misbehaviour then. Stop playing on this shady Casino and get a Casino with good customer Support. 😂

 
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