[Resolved] Palm slots adding 8% fee of my money, because I want to withdrawal second time in a month xD (Part 2)

Hello,

We hope all is well with you!

We wanted to inform you that for all future withdrawal requests, you will be exempt from 8% fees. We hope this enhances your experience with us at PalmSlots.

Best regards,
PalmSlots Casino

 
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PalmSlotsCasino said:
Hello,

We hope all is well with you!

We wanted to inform you that for all future withdrawal requests, you will be exempt from 8% fees. We hope this enhances your experience with us at PalmSlots.

Best regards,
PalmSlots Casino
Click to expand...
I've tried so many times to keep your casino better with feedback and tos that was bad for user, there's so many casinos with better rtp, faster withdravals and your only one advantage was variety of games. Adding 8 % from 94 rtp already is ripoff and you tried second time to do that to me. Goodbye

 
Hello,

Thank you for your feedback, and we’re sorry to hear that your experience has not been as incredible as we aim for it to be.

We are aware that a similar issue was reported by you in the past, and at that time, we took action to fix it and applied the necessary resolution for all future withdrawals. Unfortunately, due to a technical fault, the exemption wasn’t applied correctly as intended. However, we’ve now fixed the issue to ensure that this won’t happen moving forward.

We appreciate you bringing this to our attention, and we hope this update will improve your experience. Your feedback is incredibly valuable to us, and we are committed to making things right.

Thank you for your understanding.

Best regards,
PalmSlots Casino

 
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