[RESOLVED] Nitro casino has taken 500NOK from me!!

[weimaren87]

Hi, 

On 28th of March I deposited 500NOK and some kind of error popped up and no money was credited to my player account, so I deposited 500NOK more to play with. (1000NOK total) Right after that I checked my bank account and found out that both deposits was subtrackted from it. 

Since then they have done absolute nothing to help me! Only asking me to send a new bank statement every month.. How can this be legal?

Is it really safe to deposit money to online casinos anymore?? Think If you deposited 50000NOK and you got the same error??? Thank God for that... 

Please help! 

 

[OneMoreBet]

@Bob_NitroCasino

 

[Bob_NitroCasino]

Hello @weimaren87,

Thank you for posting your feedback regarding NitroCasino. 

In order to forward your case to our Payments and Fraud department, could you please confirm the e-mail address registered at NitroCasino? I have sent you a PM to which you can reply with the information needed. 

I will be looking forward to hearing back from you!

Kind Regards, 

Bob

 

[weimaren87]

Problem solved. Money is credited to my player account. 

Thanks again @Bob_NitroCasino

Thanks for quick response her, but strange how everytime an issue pops up I have to go trough casinogrounds? Something to work on I guess?