Report pokerstarscasino

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Txdpk1308

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I waited 8 days for a payment of $ 240, but still didn't see the pks paying me, I sent a letter to ask why the delay in making my payment only received the answer  is waiting.  I think Pokerstars is one of the big and reputable casinos why it is

Screenshot_20190724_101052_eu.pokerstars.casino.jpg

 
I have recently been through the same, With a pendling cash out of 3100$. I wrote to them via email and the contact when you are logged in. It was almost two weeks before they completed it, got a message saying there was some extended security check. For me it felt like they Hoped i was going to cancel and loose it all. Please wait and don't let them have your winnings back

 
@Txdpk1308

I have been in contact with pokerstars letting them know, they should speed up the process. Here is their respons :

Thank you for your email and interest in alerting us for the situation.Most players are not aware of these financial processes and it's expected that they assume this is within our control, when in most cases, it is not. When any sort of issue or delay happens we are happy to inform the players why that is happening and also direct to the right people, depending on each situation. In case you have any question related to your account, we are also happy to assist you.Regards,

 
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