Need help!!

[Casinomike]

Okay so last night I signed up for a casino called spinpalace.com I put in 720$ and won 3.5k so I played it down to 3k then withdrew the 3k. I went to login soon as I woke up in the morning to find that I can’t login to my account so I contact live chat and they say your account was closed as per management’s discretion they are saying my withdrawal is still being processed so does anyone know if I will get it or not ????

 

[Casinomike]

Can anyone help?

 

[Casinotraveler]

Hello and welcome to the forums

first of all, did you accept or use any type of bonus? Did you do something that’s not accepted? If they say your withdrawals are pending maybe they just don’t want your action. Did you limit your account while withdrawing?

 

[Plani Bardh]

Hello and welcome. 

Adding to Casinotraveler's question: 1) Did you verify yourself with the casino ? Meaning (did you upload the relevant documents requested from the casino to be verified ? 2) Did you do or are doing any research for the casino itself ( ? If the answer of them two questions is NO then I am afraid bad news...I dont think they will allow the money to reach your account (I hope I am wrong though) Best of luck and use those points that we have mentioned for the future so you dont get scammed again.