What are they then? Why do I need to beg to close my account?Not saying that they are the best casino out there, but what you're experiencing doesn't make them scammers though, or ugly mf's!w
Incompetent, bad customer service or terms to that effectWhat are they then? Why do I need to beg to close my account?
Yes they told me they will do it, but what stops me in that time that I will not deposit again? U know the feeling when you are tilted and u deposit after deposit in rush. The only way to stop that is or take deposit limit or close account. And in my situation it was best to close account. What is the reason I need first send them a mail? On all other casino's if you ask it u will get direct banned.In my opinion you are taking this too far, they should of course have closed your account when you ask for it. But they said they will do it.
I dont really see the logic when you are saying to them that you will loose everything if they dont close your account. If you cannot control your gambling addiction if they dont close your account NOW, i dont see what would stop you from playing on another casino. You should stop wasting your time in this forum and on their chat and seek help on how to get out of gambling. It is not for all people to gamble just like alcohol, some can enjoy it and have fun with gamling (or alcohol) but others start doing it everyday and it turns in to an addiction.
I am not on the casinos site, by far. They are S****Fuc*** motherf* as*h*** for not closing your account when you ask them to do it, but as i see it the biggest problem right now is your gambling addiction. Please try to ask for help before it gets worse.
Maybe you can set a 1 euro deposit limit or something similair to that? At least for while you're waiting to get the account closed, i assume deposit limits and such go into effect immeadiately.but what stops me in that time that I will not deposit again
Yes but still, they can block me imeditally if I ask for it.Maybe you can set a 1 euro deposit limit or something similair to that? At least for while you're waiting to get the account closed, i assume deposit limits and such go into effect immeadiately.
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