Mr James Casino Dishonest Behaviour

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Hello,

I'am part of the support Mr James, I want to notice first that Isakg12 was totally disrespectful with our agent.

A mistake was made unfortunately and was fixed few minutes after.

I am not saying that we are perfect ( ....almost☺️) but mistake can happened and as soon we realized it we fixed it.

We are honest and doing our best for our customers.

We wish you at all an amazing day and a great games

feel free to contact us for any questions or fun :)

Best regards

 
I too am having issue with mr James casino. I’ve followed all the rules there’s no TOS infringement yet they still won’t pay me out. My withdrawal has been pending for nearly 1 month!!! Chat are completely useless and their finance department just don’t email back. I feel your pain. Whoever is the support representative who messaged above I can say with some certainty has zero idea of the level of distrust in their casino. At this point I have no choice but to write of my €2000 winnings and accept I’ve been scammed by a rogue casino.

 
supporrt mr james said:
Hello,

I'am part of the support Mr James, I want to notice first that Isakg12 was totally disrespectful with our agent.

A mistake was made unfortunately and was fixed few minutes after.

I am not saying that we are perfect ( ....almost☺️) but mistake can happened and as soon we realized it we fixed it.

We are honest and doing our best for our customers.

We wish you at all an amazing day and a great games

feel free to contact us for any questions or fun :)

Best regards
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No matter how disrespectful he talked to your support. Then they should never write something like that back to a customer, that seems very uprofessionel to me. They should have said, that they will close the chat if he keep on talking bad to them. But i guess i should keep out of this, since i would never sign up to your site after seeing this. Keep your "perfect" casino to yourself

 
supporrt mr james said:
Hello,

I'am part of the support Mr James, I want to notice first that Isakg12 was totally disrespectful with our agent.

A mistake was made unfortunately and was fixed few minutes after.

I am not saying that we are perfect ( ....almost☺️) but mistake can happened and as soon we realized it we fixed it.

We are honest and doing our best for our customers.

We wish you at all an amazing day and a great games

feel free to contact us for any questions or fun :)

Best regards
Click to expand...
Did you really misspell "support"?

@OP 

Just look at the styling of the website, it's clearly not legit.

 
Just have to say that even though I had written of these winnings I did get an email this morning confirming my withdrawal as accepted. This by no means clears anything as the money is not in my bank but it does however (briefly) earn mr James a stay of execution in my eyes. I would much prefer to be told I had to wait 4 weeks for my withdrawal to be accepted than to keep being told 3-5 days however it is now accepted and I will update if/when it clears. 

 
Absolutely disgusting. I can read and feel the sarcasm is the post above from the rep. I’d love to get my hands on him. He sounds like a real internet tough guy. 
 

 
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It gets worse..... so my withdrawal was accepted and should have been paid within 3 working days - that obviously didn’t happen!!! Many more chats with supposed ‘help’ and still no better off until I came across someone called Benjamin from ‘help’ who then informed me that my banking details had not been verified (despite being told they was and notice they didn’t contact me it was me that had to chase them up AGAIN) and that I needed to submit (again) my account name my name my banks BIC number and my banks IBAN number but this time they all need to be on the same sheet (an official sheet from the bank screen shots and pictures are acceptable). This is something that neither my online or paper bank statement caters for. Upon special request though my bank has stated they are sending me something official through the post clarifying all banking details.

SPECIAL MESSAGE TO THE REPRESENTATIVES OF MR JAMES - you keep putting needless and pointless obstacles in the way but I am not going away so just pay my 2k! 

 
Interesting stance. Like many others I’m sharing my experience to help warn people off as a REAL LIFE EXPERIENCE where you can deposit as you like but you can never withdraw. If I wanted to be beaten while I was down I’d contact mr James ‘help’ section. A 500% deposit bonus is a great way for a gambler to increase playing time on a budget so no I didn’t google them prior to playing. But thanks for your input I’ll add stupid to the names I’ve been called since playing at mr James ?

 
Biggest scummy casino ever.i had simmilar problem with them likely i deposited only 10 € but as soon as they didnt what to say they blocked me and before they did that in live chat advisor called me idiot cos he also didnt knkw what to say.bringing shame and discrase  to all the legit descent online casinos.someone should get to their asses 

 
cashinokris said:
Interesting stance. Like many others I’m sharing my experience to help warn people off as a REAL LIFE EXPERIENCE where you can deposit as you like but you can never withdraw. If I wanted to be beaten while I was down I’d contact mr James ‘help’ section. A 500% deposit bonus is a great way for a gambler to increase playing time on a budget so no I didn’t google them prior to playing. But thanks for your input I’ll add stupid to the names I’ve been called since playing at mr James ?
Click to expand...
Bro, a 500% fucking deposit bonus means GOOGLE THAT RIGHT NOW IT'S INSANELY SUSPICIOUS, what the hell is wrong with you lmfao

 
Thanks for the advise, sounds Great with a 500% bonus. Gonna sign up and deposit tonight, site also looks amazing. 

 
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