Hi. Luckily I deposited just 40 euro, but this KYC is kinda hilarious. So better not play, unles you do not care about your privacy
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Before moving forward with your case we would like to perform a KYC (Know Your Customer) procedure.
Please provide us with the following documents:
1) A selfie with ID / passport / driving license in hands (high quality) and a note indicating the current date.
2) A selfie with the casino live chat in the background while holding the ID.
3) A scanned photo with the front/back of the ID / passport / driving license.
4) Proof of address - Utility bill no older than 90 days, showing all 4 corners of the document.
Proof of deposit is required. Bellow you can find the requirements:
1) A scan / screenshot of the bank account (not older than 90 days):
- Bank Name
- Bank address
- Name on account (your account name as it appears on your bank statement)
- IBAN number (this is 24 characters in length)
- SWIFT or BIC number (8 or 11 characters in length)
- Must show Bank Logo
- Screenshots must show full page
- proof of the deposit made showing company name and amount sent
2) For Neteller or Skrill:
- We require the ID and verification code of the Neteller/Skrill account you used to deposit.
- Print screen of the e-wallet used showing your credentials
- Proof of the deposit made showing company name and amount sent
3) Credit/debit card:
- The front and back of the credit or debit card you used when making your deposit(s) (If you used this deposit method); otherwise print screen of any e-wallet used showing your full credentials.
- Proof of the deposit made showing company name and amount sent
The credit card must show:
- Both Front and Back of card must be received
- Cover the middle 8 digits of your credit card. The first and last 4 digits must be visible
- CVC/CVV number must be covered
- Must correspond with credit card number used on casino
- Picture must show whole card
4) We would also like to ask you to provide us with a screenshot of this page: https://www.whatismyip.com/
5) If any other deposit/cashout method (not mentioned in this email) is used, proof of the method needs to be provided before any payment is made.
Please attach the required documents in a reply to this email.
This is a one time procedure and after that you will be able to enjoy deposits and cashouts as you wish. But if you change your credit card or use a new method, for example, you will have to re-upload the new documents for every method.
Thank you for your attention.
------
Before moving forward with your case we would like to perform a KYC (Know Your Customer) procedure.
Please provide us with the following documents:
1) A selfie with ID / passport / driving license in hands (high quality) and a note indicating the current date.
2) A selfie with the casino live chat in the background while holding the ID.
3) A scanned photo with the front/back of the ID / passport / driving license.
4) Proof of address - Utility bill no older than 90 days, showing all 4 corners of the document.
Proof of deposit is required. Bellow you can find the requirements:
1) A scan / screenshot of the bank account (not older than 90 days):
- Bank Name
- Bank address
- Name on account (your account name as it appears on your bank statement)
- IBAN number (this is 24 characters in length)
- SWIFT or BIC number (8 or 11 characters in length)
- Must show Bank Logo
- Screenshots must show full page
- proof of the deposit made showing company name and amount sent
2) For Neteller or Skrill:
- We require the ID and verification code of the Neteller/Skrill account you used to deposit.
- Print screen of the e-wallet used showing your credentials
- Proof of the deposit made showing company name and amount sent
3) Credit/debit card:
- The front and back of the credit or debit card you used when making your deposit(s) (If you used this deposit method); otherwise print screen of any e-wallet used showing your full credentials.
- Proof of the deposit made showing company name and amount sent
The credit card must show:
- Both Front and Back of card must be received
- Cover the middle 8 digits of your credit card. The first and last 4 digits must be visible
- CVC/CVV number must be covered
- Must correspond with credit card number used on casino
- Picture must show whole card
4) We would also like to ask you to provide us with a screenshot of this page: https://www.whatismyip.com/
5) If any other deposit/cashout method (not mentioned in this email) is used, proof of the method needs to be provided before any payment is made.
Please attach the required documents in a reply to this email.
This is a one time procedure and after that you will be able to enjoy deposits and cashouts as you wish. But if you change your credit card or use a new method, for example, you will have to re-upload the new documents for every method.
Thank you for your attention.
selfie with chat in background, what a joke 