Leovegas glitch they say there is no problem.

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Hey NudgeShuffle,

Issue was raised on Tuesday, and passed onto Yggdrasil the same day. Game was disabled shortly after pending a resolution from the provider.
 

Cheers,

James.

 
As the casino pulled the game then it does show that they take the matter seriously.

I'm sure this will be resolved soon but it would be nice to get a faster turnaround on those sorts issues.

And definitely a smart move capturing the video. I honestly think I could miss a malfunction like that under certain conditions. I imagine something like slot tracker might also be very useful in that regard.

 
Either i dont understand something or leovegas/yggdrasil are the slowest people in the universe. How come i didnt get a reply yet. FFS guys wake up! Good thing you guys dont work at the emergency room of a hospital, everyone would be dead already and you would still be looking at each other wondering what day it is.

 
@Fredos386

Yggdrasil has now deployed a fix for The Golden Monkey, which should be back onsite shortly. As stated in the PM I have just sent, we have compensated you for the game rounds in error and awarded you some extra for the time spent waiting. The other players who experienced the issue, including Reggie, have been awarded winnings that were due.

If anyone has questions about this or anything else, feel free to PM me.

Cheers,

James.

 
ShawSlots well back then i thought no and i still think no. I mean i had lockeds wilds 2-4 and the wild reel 3.. and they disappeard and casino said this set up pays on average 50x and since they are amazingly generous they would double it and gave me 50$. The bet was 50p. I know this game enough to know getting locked wilds reel 2-4 is very rare and with the reel 3 popping it's usually the best you can hope for in this game and it can pay for 100+ spins if it wants to and give hundreds and hundreds of time your bet so being told that set up is worth 50x i really thought they really understated it and most likely 100x would have made sense so imo they prefered to lowball the value then pretend they are so nice they give 2x more while in fact they just paid the flat average. But anyway for the hassle and fact i had to post on youtube and fight them to get recognized i thought they were pretty cheap and they didn't see my face much since.

 
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