deadmanwalking
New member
I am extremely shocked by the behaviour of what I thought was the best casino out there leovegas . I have a fully verified account and been using it for quite some time.I am not in profit and have lost but keep playing on it . On 1st July this month , I made a deposit of 5000INR on leovegas for which I was charged 5452.48 INR from my bank account but the deposit never reflected in my leovegas account .i contacted support and they told me to upload proof and finally when I did upload my bank statement clearly with my name my bank logo as requested , it can be clearly seen the transaction on the statement and yet the support guy told me to contact my own bank .
I agreed to that as well and spoke to my bank .
I talked to my bank and they confirmed me that the amount of 5452.48 inr for a deposit of 5000inr was charged on 1st July 2021. I again went on chat support and told the agent Sophia and she told me that their team will speak to payment merchant and update me via email . But I received no email or any response to my emails as well . I logged in to my account yesterday and it simply said your account is blocked. What the hell is this and how can they take my money deposit . I am looking for help in this case because I feel cheated for no fault of mine at all .
I agreed to that as well and spoke to my bank .
I talked to my bank and they confirmed me that the amount of 5452.48 inr for a deposit of 5000inr was charged on 1st July 2021. I again went on chat support and told the agent Sophia and she told me that their team will speak to payment merchant and update me via email . But I received no email or any response to my emails as well . I logged in to my account yesterday and it simply said your account is blocked. What the hell is this and how can they take my money deposit . I am looking for help in this case because I feel cheated for no fault of mine at all .
