Leovegas = A discgrace!

Status
Not open for further replies.
For example: I lost 30.000€ in 48 hours some years ago. 

When I asked for something in bonus way that particular site gave me 1.5k euro which is atleast something. 5% of the loss. 

Of course I know that you loose in the long run. I am probably the one who have lost most money in this forum so you dont have to teach me about losing. But I dont have much in life, gambling is my family.

What I am trying to tell you that If a player lose such a huge amount in 1 hour, would it kill the casino to actually show a little something?

 
Last edited by a moderator:
Also, Leovegas was supposed to announce the third winner of the Champions League final trip as of yesterday, the 14th.

Still says in the website: Winner to be announced the 14th..

Don't set a date to announce a Winner if they can't keep it.

And dont blame Easter, its not like Easter came as a surprise in the calender. 

Anyway, Leo has a bit to work on..

Anyone can have their opinion but I just want to share MY opinion.

Have a Good Day.

 
Last edited by a moderator:
i feel the same way regarding LeoVegas.

As i Live on Malta, which is not a focus market (for obvious reasons) for LeoVegas, i am not allowed to even have bonuses.

i've spent a nice lump of money, but quickly stopped when i found out that i was never to get any free bonuses.

The only casino who is actually decent, and where you get the feeling that the people on the other side of the screen are human is Videoslots.com for me. 

:)

 
wow, i dont agree with any of you guys saing that Leo Vegas is bad..

Leo is actually one of the casinos i never have a problem with!  Get regular bonusoffers, and quick withdraw..

maybee its because i dont play for huuge amount pr. month, but i have nothing but good things to say about Leo ! :)

And saying that we get a "fake feeling" with leo vegas watching Kims stream is also bull shitt! Then you probably havent bother watching the stream wery mutch...

Leo Vegas thumps up! :)

 
Last edited by a moderator:
Made a thread about my leovegas experience a while ago.

Took a self imposed 6 month "break" off leovegas the past week. Not because of gambling problems, but because the praised customer service is actually really poor. No, I'm not talking about the pleasant language.

Two deposit bonuses in a year. A thousand in the hole this year alone (roughly estimated), I ask for a deposit bonus and I get "no". A pleasant no. I just replied I'll take my money elsewhere. Disgraceful.

 
Most of you who don't get bonuses probably live in a country where they don't run any promotions. This is also the case with me (Slovenia). I've did a query and CS on LeoVegas said that they'll look into my bonuses / FS promotions because I told them I get no bonuses or FS at all. After few days, they contacted me that unfortunately, they don't run any promotions for my country. And that's alright. Many other casinos don't offer bonuses as well due to my country of residence. But with Kim's stream that has changed as I got some deposit / no deposit bonuses and also FS, so thumbs up for them :)

 
I too feel that the loyalty/bonus scheme needs to be revamped. It does not look into personal circumstances enough just a general level lucky free for all. I have reached level 30+ but have seen very little. Could be better LV. On the plus side, withdrawals are quicker than other casinos and less fuss with the preferred withdrawing method i use.

 
Skylined87 said:
Most of you who don't get bonuses probably live in a country where they don't run any promotions. This is also the case with me (Slovenia). I've did a query and CS on LeoVegas said that they'll look into my bonuses / FS promotions because I told them I get no bonuses or FS at all. After few days, they contacted me that unfortunately, they don't run any promotions for my country. And that's alright. Many other casinos don't offer bonuses as well due to my country of residence. But with Kim's stream that has changed as I got some deposit / no deposit bonuses and also FS, so thumbs up for them :)
Click to expand...
Can't find the post editing button so I can't edit my post, but I'd assume Finland and Scandinavia are supposed to get bonuses.

 
When it comes to bonus Leo has thumbs up from me. They provide bonuses 2 times a week, deposit bonuses and free spins. When it comes to winning LEO has thumbs down. I've played in many years, the only thing I've managed to take out it's 600 euro :(. That is bad. I've reached level 33

 
I play on Leo regularly und been a VIP since lvl 20. Deposited often, mostly about 100-200€ per deposit. I ggot contacted by my VIP manager ONCE and that was to tell me that I am now a VIP. No more contact, gifts whatsoever. I am up thousands in Leo, so it doesn't seem to depend on whether you are a winning or loosing playing. Moreover, casinos in general tend to be greedy rewarding loyal players. Aside from that I can't complain, withdrawals (including bank transfer) are always completed within 3 hours during working days. 

What I think is way more important: you are talking about gambling being the only thing in your life, "your family". There are so many better things than gambling. Do sports, go out, Mett some friends, dating... But you probably know that, don't you? 

 
Last edited by a moderator:
@Spieler  If you had deposited €5000 and lost it in one hour..... I am pretty sure they would offer you some nice goodwill bonus around the amounts you would be expecting..... But sir, if you deposit €500 and win €5000, then loose them....well , you have not "lost €5000". You have thrown away a €5000 win that would make your stats way better with Leovegas. But you have lost €500.....   I applogize in advance if I missunderstood anything, and I don´t know how much you actually deposited on this occasion, neither do I know during how long time you have lost these 15k.....

LeoVegas support according to me is easily amongst top 10 on the market, as a casino it´s probable one of the best with one downside, the loyaltyprogram as has already been mentioned by others and is being worked on. Please note that I do not stream for this casino neither promote them in any other way, but I would gladly recommend it to any casinoenthusiast who have not tried them out

 
I got an answer in PM from Tobias soon to be 2 weeks ago saying he would get his swedish co-workers on it and get back to me a.s.a.p to my email registrered on leovegas. 

Almost two weeks have passed, not a single word in my email. 
Anyway, got some other great news so I don't really mind, still a response when you are being promised one is something you expect? 

Second, been loosing some 2-3.000 euros on leovegas within the last week, asked for a match deposit bonus on 500 euro. 
Deposit 500 euro, play with 1.000 euro. 

Got an answer that I have an 50% bonus up to 150€ I can use. Seriously. I am not interested in peanut money.
Is storspelare.com the only place for us mid/high rollers? 

I do like leovegas, but It can be so much better. That is what makes me a bit sad. Potential is there but they need to work on some areas for sure. 

 
Last edited by a moderator:
Got to disagree, I won £4k odd the other week, requested withdraw, processed within 1 hour and received money very quickly

 
I won 5.2k euros in one hour yesterday so I went on live chat and offered the casino 200-300 euros as compensation for their loss :P

Obv not true but really if they don't reward you enough then don't play there obviously but calling them out as a disgrace is not cool when there are plenty of online casinos which truly deserve that label

Imo any casino which is trustworthy and pays out winnings quickly and has decent customer service - Well that's a casino I am glad to see in business . Of course , bonuses and loyalty rewards are important but they are the casino's choice to offer them or not 

 
Last edited by a moderator:
Spieler said:
I have been playing for 9 years.

Prob at over 30 casinos. I can only compare their loyalty program with others.

What I mean is that If I would have lost at two of the other sites I am a regular at I would instantly gotten 520€ in loyalty bonus and yes, that might be little bit higher than normal, however I think 200-300 euros is pretty normal after loosing 5.200€ within 1-2 hours. 

Its also funny how I started losing exactly every spin after cashout, but hey why would something involving money be rigged. 

All I am saying is that I compare to other sites and with that this is a joke.

Other than their loyalty program Leo is quite nice. Good selection of slots, fast cashouts, trustworthy.

It is up to Leovegas, how much money do they earn on me every year? 10k euro? 

How much do they earn from me if I dont play there? 0?

Loyalty bonuses is something I in 99 out of 100 times loss back to the casino but atleast those bonuses shows that they care about their players a little bit.

Thank you.
Click to expand...
Omgosh hey I am facing the exact same problem as you. I am currently VIP level 53 and there are several things that I am concerned about this casino. 

1. Like what you mentioned above. Every time after I cash out, I start losing every spin. My friend signed up at leovegeas, she noticed this as well. 

2. After I lose I always ask for good will bonus to just kill time, they only give 50-100$ most of the time. When I got to level 52 they finally gave me a personal VIP manager and I could contact him for more bonuses but when ever I email him, he needs at least two days to reply back my email. 

I only cashed out once and it was 1500 Canadian,  but I only got 1300 Canadian, because of exchange rate. 

 
Status
Not open for further replies.
Back
Top