Ladbrokes casino online

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Andrew Stothard

Andrew Stothard

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Last year in March 2020 I was allowed to deposit £43,000 in the space off 40 minutes without any verification process been done! I haven’t used this casino since then but I believe I have a claim to get my money back under there license agreement which I think they have broken! 
 

what do you guys think?

 
Mwright1712 said:
Nothing like taking responsibility for your actions
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Sadly mate that’s not what I am asking.

I registered my account on the 5th March 2020 I was then allowed to deposit £43,000 in total over a time period off 30 minutes roughly without any verification process done. I was asking whether I could put a complaint in to get my money back from Ladbrokes casino that’s all? 
 

If I would have won money they would have asked for the verification procedure when I put a withdrawal in before I got any money from them. 
 

I just feel like they have broken the rules. 

 
Slotplayer said:
You were happy to deposit that amount of money.... can't see the issue here
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Yes I was at that time but what I am saying is that Ladbrokes casino online shouldn’t have let me deposit £43,000 in 40 minutes? Is that responsible behaviour from Ladbrokes to allow me to do that? Surely they should have blocked my deposits after the first one? 

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Andrew Stothard said:
Last year in March 2020 I was allowed to deposit £43,000 in the space off 40 minutes without any verification process been done! I haven’t used this casino since then but I believe I have a claim to get my money back under there license agreement which I think they have broken! 
 

what do you guys think?
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I don't know, I have read many player complaints but I do not recall a similar case.
You might have a case since not too long ago credit card deposits for UK gamblers have been ruled out by UKGC regulations.

There are some other forums with more knowledgeable people about cases like these, (casinomeister, thepogg) but I am paging Casinogrounds best forum member for cases like these.
@dirtystack any thoughts on this one?

For the complaints route: 
https://help.ladbrokes.com/en/general-information/account/general/getitright?search=ADR 
(sort it out with Ladbrokes customer support, escalate to their ADR, which is IBAS)

 
Where were they in the wrong? You're an adult making your own decisions and you deposited a lot and you're wondering if you can get it back... well, why?

Would you have been saying that if you won?

 
RichXTuta said:
Where were they in the wrong? You're an adult making your own decisions and you deposited a lot and you're wondering if you can get it back... well, why?

Would you have been saying that if you won?
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Sadly thats completely irrelevant if I won or not. The issue I have is that Ladbrokes casinos let me deposit £43,000 without any verification source of wealth etc is that responsible? Is that a breach of there license agreement? Maybe! 

you cannot allow a customer to deposit that amount off money it’s irresponsible 

 
JollyBhoyJohn7 said:
So if you had won 250k from your deposits would you then be happy if they cancelled the withdrawals and refunded your deposits?
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That’s not what I am saying at all. But do you think it’s responsible for an online casino to let me deposit that amount of money without verification process completed? It’s not about the money it’s about the correct procedures which clearly aren’t in place at Ladbrokes 

 
Andrew Stothard said:
Sadly mate that’s not what I am asking.

I registered my account on the 5th March 2020 I was then allowed to deposit £43,000 in total over a time period off 30 minutes roughly without any verification process done. I was asking whether I could put a complaint in to get my money back from Ladbrokes casino that’s all? 
 

If I would have won money they would have asked for the verification procedure when I put a withdrawal in before I got any money from them. 
 

I just feel like they have broken the rules. 
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Why pump that kind of money in mate in that time frame, that was your call, your the one hit deposit so I dont see the problem, u lost unfortunately

 
I agree with you that verification should be at the very beginning and even before a deposit, but this applies across the board and not just for Ladbrokes.

Am I assuming you've blown the lot and now want the cash back, claiming it was 'irresponsible' from the Casino? As another user said, you wouldnt be kicking up any fuss at all if you'd won. I suggest keeping whatever money you have left, if any, and excluding yourself since you clearly have a few issues, mate.

 
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Even if you would have made a profit, they probably gonne ask for source of wealth and that can takes ages, or they don’t approve any document. 

 
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