Is dreamcatcher rigged???

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Work in a casino and we occasionally set one up for special occasion prize draws/promotions, the wheel is very heavy; if the flapper isn't connecting it spins for an eternity.

This just looks like the flapper has come loose, got flicked to the side and gotten stuck, and applying no resistance to the wheel.

Whats the math on Dreamcatcher?, I doubt it needs rigging to rinse everyone. 
i do think this is the most likely explanation for this clip

 
Looks very odd indeed, would be appreciated if Evolution told us how Dreamcatcher works both to clearify how this can happen and for nerds like myself who like to know how different games work in general.

Work in a casino and we occasionally set one up for special occasion prize draws/promotions, the wheel is very heavy; if the flapper isn't connecting it spins for an eternity.

This just looks like the flapper has come loose, got flicked to the side and gotten stuck, and applying no resistance to the wheel.

Whats the math on Dreamcatcher?, I doubt it needs rigging to rinse everyone. 
For nerds like me (and potentially you :D ) here's the math over 1 billion simulated spins (not considering the €500k max win)

5480ad37c5.jpg


 
They offer the Game on their Platform they are responsible for that @lookslikewukong
Actually it's Evolution gaming's responsibility. Provider has to take care of their games, it does not matter which casino they are partnered with.

For example - if there's an issue with Extra Chilli and the bonus gets stuck - Casino can't do anything except contacting provider to sort the issue on the provider side.

Can't blame LeoVegas, but if you do - then blame Casumo, Rizk, etc as well - as they offer the same game. :)

 
Im Not blaming them i just want a explanation because they own this Forum and they See that Players want answers why be quite on such a sensible topic 

 
Im Not blaming them i just want a explanation because they own this Forum and they See that Players want answers why be quite on such a sensible topic 
Provider needs to give the answer, LeoVegas has nothing to do with this and they can't possibly know what happened until they get response from them or the provider itself responds.  

 
@Skylined87 for me this looks like wasting Time looks like they say Go away fast nothing to see here

And on top of that they did end the connection in the Video wich is more rigged instead of showing players what went wrong with the wheel they just stop the stream that says it all for me 

And the Face of the Host as it happens also

 
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@Skylined87 for me this looks like wasting Time looks like they say Go in fast nothing to see here

And on top of that they did end the connection in the Video wich is more rigged instead of showing players what went wrong with the wheel they just stop the stream that says it all for me 

And the Face of the Host as it happens also
I'm interested in what happened with the wheel. I assume connection was terminated by Evolution gaming (they cut the feed to the casinos) once they realized something is wrong.

 
You must hate Leovegas for some reason ? As i said its Evolutiongaming who has to explain the situation and for cutting the connection is also Evolutiongaming to "blame" they do that once a day when they change the flapper 

 
I dont even play at leovegas why would i hate them you seem very Off point they have to give explanation of what happens in their site simple as that 

Example you buy a Mercedes from a dealership when it breaks you dont Go to Mercedes you ask the dealership First cause they sold you the car same here

 
I dont even play at leovegas why would i hate them you seem very Off point they have to give explanation of what happens in their site simple as that 

Example you buy a Mercedes from a dealership when it breaks you dont Go to Mercedes you ask the dealership First cause they sold you the car same here
 I bet they send you or the car to mercedes workshop to get it fixed.

I hope you wrote to all the other casinos who offer Evolutiongaming to explain this incident, because its seems like they all responsible for that.

 
The wheel is going to be heavy. The wheel is going to be balanced as well as it can be. The flapper is clearly broke so there is 0 resistance. Lay the video out frame by frame and you can clearly see it slowing down albeit very slowly, which is to be expected.

 
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