I was robbed by www.betfinal.com

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mafios85

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I have a big problem and I have no idea how to get help.
I have/had 10,000 NOK on www.betfinal.com  (a casino I've played and withdrawed from before) and I have 80,000 nok wagering left. Now the casino has shut down apparantly, and after I sent them several emails they sent me a mail that since I have no real money, there is nothing they can do.
I deposited 2000 nok, and got the wagering from 120 000 to 80 000 with 10 000 in the balance and finally was going for a long needed cashout.
But now this email? What is this? I am shocked and so sad. What worse is, they send ME mail before I deposited and said "we have given you your welcomebonuses all over again, please play and enjoy". They said this because the last time I wanted to withdraw, they used several months before accepting the withdraw. So I was foolish and dep again. Now they are not answering me emails.
 
Can anyone help? What would you do? :(
 
Can't access this site from the UK (its banned), but have you read the T&C to see if they offer a dispute resolution service?

A couple of other forums bring up disputes so I expect they are not MGA licensed.

 
Nicola said:
Can't access this site from the UK (its banned), but have you read the T&C to see if they offer a dispute resolution service?

A couple of other forums bring up disputes I so I expect they are not MGA licensed.
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I cant access the site either, so I cant even read the terms anymore  :(  I guess its buy buy money, but I cant belive they can just do that and get away with it....

 
mafios85 said:
I have a big problem and I have no idea how to get help.
I have/had 10,000 NOK on www.betfinal.com  (a casino I've played and withdrawed from before) and I have 80,000 nok wagering left. Now the casino has shut down apparantly, and after I sent them several emails they sent me a mail that since I have no real money, there is nothing they can do.
I deposited 2000 nok, and got the wagering from 120 000 to 80 000 with 10 000 in the balance and finally was going for a long needed cashout.
But now this email? What is this? I am shocked and so sad. What worse is, they send ME mail before I deposited and said "we have given you your welcomebonuses all over again, please play and enjoy". They said this because the last time I wanted to withdraw, they used several months before accepting the withdraw. So I was foolish and dep again. Now they are not answering me emails.
 
Can anyone help? What would you do? :(
Click to expand...
You won't get your winnings, however, call your bank and initiate a Chargeback if you have paid with Visa or Mastercard. You were promised a service and the service was not delivered since the casino went bust, so you will get your deposits back. Unfortunately, forget about the winnings. 

 
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