Hello everyone! Rickard from Wishmaker here

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Hi there

Maybe you can help me out here.

On Wishmaker the only thing working for me is to deposit money through Skrill (Works fine on all devices). Right now withdrawal does not work at all.

Not as in it's slow to process, but I mean, the option to enter the skrill email doesn't show up at all to start processing the withdrawal (I get to chose Skrill and amount, then nothing). I contacted support yesterday, but got no feedback. It seems like  a serious issue you need to resolve ASAP.

(And I have tried 5 different browsers across 6 different devices, so I don't think the problem is on my end....)

There seems to be no point depositing with you if the option to withdraw doesn't even really exist should you get a little ahead .....?

 
Hi there iNerd,

Thanks for the heads up. I will look into this issue and check with our developers.

I will get back to ASAP with some more information regarding the withdrawals.

Kind regards

Rickard

 
Still nothing? Been about a week now. Site not working for withdrawals. Who do I contact to get a manual withdrawal through?

 
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Hello again @iNerd

Could you PM your username and I will contact our payments department and see if we can send these funds to you manually instead.

I apologize for this and will try and resolve this ASAP.

Kind regards

Rickard

Hello @7ers1 

Could you PM me your username and I will have a look on your account and see how i can help you with your withdrawal.

Kind regards

Rickard

 
Hi @Rickard Wishmaker

How can I get MuchBetter enabled as a withdrawal method for my account?
Only option I have right now is "Paysafecard" and quite honestly this is not really preferable, especially considering it has a max limit of 5000,- NOK per card.

I was under the impression that Wishmaker supports MuchBetter and I was looking forward to withdraw to my MuchBetter wallet.

Thanks!

 
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Hi there @n0thing,

We offer withdrawals on the following methods for Norway: 

Skrill, Neteller, Paysafe & EcoPayz. 

In order to withdrawal to another method you will need to make a deposit using the method as you wish to withdraw to. Once a deposit has been made, you should get that particular method available to you.

You only need to use the minimal deposit amount when making this deposit.

Please get back to me if you should have any further questions.

Have a really nice day!

Kind regards

/Rickard

 
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