Well, I didnt hear you say that until now. And yes, people should read them. But if youre a loyal costumer, and deposited a shit ton of money, you just expect to be treated fairly.And not get fudged over such a minor mistake in a sneaky way like that. But okay, no reason to argue, because at the end of the day, the only thing that matters, is getting your affiliation money or casino's finding a way to not pay out their costumers.
Crazeplay denied a 1700 euro cashout
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dirtystack
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Slotspinner
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Slotspinner
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no? I have always said every casino should have protections in place, but most dont have it.
scribblebibbles
New member
Man this thread is just getting toxic now, maybe it's better if it's closed lol
I agree on the toxic part.
This thread should be about shining a light on the way some casinos are creating an "easy out" for them selves by allowing players to play "non-allowed" games. I think almost all the writers in this post has mentioned this, but it gets a bit lost when personal stuff gets dragged in.
If communities have threads like this one and the overall message can be interpreted as "we are OK that some casinos operate this way" it is unlikely to inspire changes in the future. (I am not saying that this is the case, simply that it can be interpreted that way)
With more and more casinos offering many of the same games, the most successful ones should be the ones offering the safest terms for the players without many of the "traps" we can find today.
Just my own opinion on the subject
Slotspinner
Moderator
I think at least, maybe there should be more pressing and alerting lines when taking bonuses. Lets say big red letters READ BONUS TERMS or something, so even people who are not that educated within online gambling get the message?I agree on the toxic part.
This thread should be about shining a light on the way some casinos are creating an "easy out" for them selves by allowing players to play "non-allowed" games. I think almost all the writers in this post has mentioned this, but it gets a bit lost when personal stuff gets dragged in.
If communities have threads like this one and the overall message can be interpreted as "we are OK that some casinos operate this way" it is unlikely to inspire changes in the future. (I am not saying that this is the case, simply that it can be interpreted that way)
With more and more casinos offering many of the same games, the most successful ones should be the ones offering the safest terms for the players without many of the "traps" we can find today.
Just my own opinion on the subject
I mean still if youre fully aware how bonuses work and that casinos have bonus terms with it, but still refuse to read and oblige to them, well then its just the players fault there..
True, but in some cases you can find that the site has alerts in place when you click on certain games on the "not-allowed" list, but not all of them. In some cases they do not even name the games you can't play, it can be "all games from x provider" or "games with above x % rtp or volatility"
I would guess that the less experienced players in general will have a harder time complying to those kinds of terms and thus have a "bad experience" due to what is most likely an honest mistake and not an attempt to exploit the casino in any way.
Most player can probably accept that some games are not allowed due to different factors and that you have a max bet, but casinos should make the effort in blocking those games and bets off. Until then, this sort of thing is sadly going to keep happening to induviduals, learing the hard way.
Hehe333mp2
New member
I must say...
You’re certainly one of the streamers I was referring to in my post on the “streamer BS” thread in the complaint forum. You live in a tiny world of online casinos and have no understanding of the average player. You know, the ones that allow you to stream for a living. For most it’s a time to relax and zone out. The last thing most are going to do is read 6373827 walls of text in the T&C and the casinos know that. The t&c’s are honest, and protect the casino. However, a lot of casinos abuse that for a quick grab. Any casino that doesn’t protect the average player from mistakingly breaking the terms shouldn’t EVER be promoted. It’s that simple. Guess what, if you are given free play at a live casino and try to play a restricted game, you can’t. Duh!! The machine won’t allow you. Some of you streamers are such terrible sales people. You should always be the advocate for your customer, and NEVER your employer.
While I’m at it, @Nick - I’m curious to know how beneficial it is for you personally when you collect “donations” for charity. You said in stream that you make the donation under your name. So, I’m only to assume you are using others charitable contributions as a tax write off? Either you are committing fraud, or you are collecting donations towards charity as a way to assist for personal gain. I have a huge problem with this. If you are going to collect charitable contributions you cannot claim them as your own (fraud). If you’re saying they are personal donations that you match and give to charity then it’s obvious you are drumming up extra donations under the guise of charity for personal gain.
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Slotspinner
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Youre just the same assuming things..
How do you come to the conclusion any of what you say is true?
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scribblebibbles
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Or maybe he's just a good guy that likes to promote charities and help people in need out? :/
Locking this. Think we can all agree it would really be nice for casinos to have solutions in place to prevent inexperienced players from breaking bonus terms and also worth mentioning is that reading the terms can save you from future frustration / denied cashouts.
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