casumo

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Stay strong Norwegians. 

This is not any of the casinos fault. The lack of regulations in norway allows the government to tell banks to block incoming transactions from foreign casinosites. Unfortunately the casinooperators are piling up these request for lost transactions with their paymentproviders. We are talking thousands of these cases, so the workload is massive. You will eventually get your money one way or other. Have patience.

 
Stay strong Norwegians. 

This is not any of the casinos fault. The lack of regulations in norway allows the government to tell banks to block incoming transactions from foreign casinosites. Unfortunately the casinooperators are piling up these request for lost transactions with their paymentproviders. We are talking thousands of these cases, so the workload is massive. You will eventually get your money one way or other. Have patience.
If thats the case I dont see the problem in transfering the money back to the players casumoaccount, rather than having to wait many months for them to complete the payout

 
If thats the case I dont see the problem in transfering the money back to the players casumoaccount, rather than having to wait many months for them to complete the payout
Without knowing giw exactly Casumo works, I know it takes alot of resources to do so.

Players will be complaining about not receiving the funds, even if they have received it already-  and for the casinosite to credit these funds back (out of their own pocket) they will ask for confirmation from the players asking them for transactionslist of their bank statement. The money itself in most cases are not sent back to the casino and they will have to make a claim for it through court- this process takes a long time.

 
... also getting updates back and fourth from player to casino to payment provider is not instant, and takes days even weeks 

 
How is it possible to take 2 months? And dont have return the payout on casumo account? I understand that we dont get it on bank transfer.

 
Nothing yet, and havent heard from them since 31. Oct.

5 more days, then i have waited for 2 months. To bad they dont have 30 days withdraw guarantee like other sites ?

 
Close to 7 weeks now since my approval was approved (29.09.2019) - Still havent recieved it. I really dont understand how this is acceptable

 
Hi there @phounderx

Have you tried contacting our support? We cannot go into account specifics here so it's hard to know the exact details in your case as well as communicating it to you here.

 
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