casinoeuro

[aj777999]

hello , I just opened a account with casinoeuro after watching letsgiveitaspin on youtube. Before I deposited I made sure in chat that they had all my documents  so I was verified not to get any problems down the line . I was very very clear that I wanted this sorted before I deposited, and after some painful back and forth thy said yes we now have everything we require . so I deposited £50, played on 20p spins enjoying myself for a bit but with no success. had £2o left so I figured I would withdraw it and leave it for the night. five days later, and still no £20, so I contacted chat to be told I needed to provide MORE information to verify my account-my PayPal account proof, even though Id spent a long time in the beginning providing all the documents they had requested and was ensured I was already verified! As you can imagine Im over the moon, feels like they have been completely underhanded. glad I hadn't deposited big amount, especially glad I hadn't actually won!!! Be warned if you want to play casinoeuro- even if they tell you you're verified you actually aren't! 


CasinoEuro



Hi Amy, 

Thank you. Documents required to complete verification have been approved.


Play Now 


Thank you in advance,
CasinoEuro



 

 

[pausefisk]

When you make a withdrawal, you need to prove your deposit source, and that means a screenshot showing your e-wallet account and proof of the transaction to the casino. There is no way this can be done before you make any deposit.

If you use visa card, you can probably prove this in front, but not e-wallets.

I think this is standard proceedure for all casinos, but thanks for the warning though

 

[aj777999]

When you make a withdrawal, you need to prove your deposit source, and that means a screenshot showing your e-wallet account and proof of the transaction to the casino. There is no way this can be done before you make any deposit.

If you use visa card, you can probably prove this in front, but not e-wallets.

I think this is standard proceedure for all casinos, but thanks for the warning though

Thanks for the reply , I have opened several accounts before and never experienced this , I was overly very clear with them before I deposited and double checked my other documants was anuf ,they had plenty of opportunities to explain this .  I will send them a copy of my PayPal transaction as well . hopefully no more surprises