Just to illustrate a bit why the statements should be documented, if they are to be at all believable: Generally the chance of getting bonus in DOA should be around 1 in 150, the chance of not getting a bonus in 2317 spins would then be (149/150)^2317, which makes the chance of not getting a bonus in that amount of spins about 1 in 5381004. If you actually had experienced this, the frustration and idea that they are rigged would be very understandable.
Unfortunately I can't find any general odds of getting 150x+ on a bonus, but if there is a 2% chance (I would imagine it is higher quite a bit higher), getting 1500 bonuses without one would be 0.98^1500, which makes the chance about 1 in 14 trillion. If you had experienced this, there is a real cause for alarm, and almost conclusive evidence that it is a scam.
It should also be mentioned that the 1500 bonuses would take well over 200 000 spins (probably 300k, if you're actually struggling that much to get the bonus). Unless it's been raining 5-scatters, you would probably have an extremely low RTP, probably less than 80%, meaning you might have lost somewhere between 40k and 60k bets, meaning that on 90c bets, it would be a loss of up to €50k+ (Having to make some assumptions here, as you yourself give very little info).
To keep playing the game for hundreds of hours when this is happening isn't really the behavior of a compulsive gambler, it's a sign of a serious personality disorder.
Unfortunately I can't find any general odds of getting 150x+ on a bonus, but if there is a 2% chance (I would imagine it is higher quite a bit higher), getting 1500 bonuses without one would be 0.98^1500, which makes the chance about 1 in 14 trillion. If you had experienced this, there is a real cause for alarm, and almost conclusive evidence that it is a scam.
It should also be mentioned that the 1500 bonuses would take well over 200 000 spins (probably 300k, if you're actually struggling that much to get the bonus). Unless it's been raining 5-scatters, you would probably have an extremely low RTP, probably less than 80%, meaning you might have lost somewhere between 40k and 60k bets, meaning that on 90c bets, it would be a loss of up to €50k+ (Having to make some assumptions here, as you yourself give very little info).
To keep playing the game for hundreds of hours when this is happening isn't really the behavior of a compulsive gambler, it's a sign of a serious personality disorder.
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