Bonanza error or what should I call it....

[m3evil]

Small win from earlier today

View attachment 5841

Think this one is one the wrong thread.. Or are you just mocking me..

 

[orremarre]

Sorry M8 maybe it was wrong thread

 

[Craig smith]

Sorry M8 maybe it was wrong thread

Its ok orremarre no worries mate??.

 

[m3evil]

Update;

The casino informed me that @Big Time Gaming official hasn't replied to them yet.. Even thou I've revived an message from them telling me that they have informed the casino to sort it out...

According to casino support they sent an new message to the provider asking for an answer... 

Soon I have to tag the casino here, hoping that it will be faster this way.. 

 

[m3evil]

Today I got an answer, and according to the provider it was an graphics error.. And the reason for the looooong wait for the answer was that they wanted to fix so there wouldn't be any errors for anyone else... 

What can you do, if they say its an graphics error then it is... Would have been nice to see how that spin went.. 

 

[Craig smith]

@m3evil exellent news. Finally got an answer. Hopefully you can put this behind yourself and carry on winning, posting good wins up on the forum. Be nice to see after this long wait. I hope all winnings etc are all accounted for and you are happy with your final explanation. Graphics error. 

Good news. Took a while but you got thare. Pleased for you man???.