Bitstarz casino is a scam

[dkmikes]

Whenever a generic euro bellend types in _ _ _ _ _ _ is a scam as a thread title 99% of times they broke terms and are bawling their eyes out whilst writing thread 

The thing is anyone making an account with bitstarz who has a dynamic ip is at risk of breaking the rules, if you know anything about how the internet and ISP works you could get an IP that has allready been used at bitstarz and you would be breaking the T&C without knowing about it.

I explained why the T&C IP rule was broken and my dad send them documents showing he is the owner of the appartment that has the IP, but they dident care, my dad offered them to do a video call since they called him a lier saying he wasent who he said he was, but again they just dident care, ive seen all the mails betweeen Olle and my dad and this casino is crazy they called him a criminal and had an appalling behaviour in the way they talked to him, that alone would warrent a warning on the forums.

 

[Teamkayenne]

The thing is anyone making an account with bitstarz who has a dynamic ip is at risk of breaking the rules, if you know anything about how the internet and ISP works you could get an IP that has allready been used at bitstarz and you would be breaking the T&C without knowing about it.

I explained why the T&C IP rule was broken and my dad send them documents showing he is the owner of the appartment that has the IP, but they dident care, my dad offered them to do a video call since they called him a lier saying he wasent who he said he was, but again they just dident care, ive seen all the mails betweeen Olle and my dad and this casino is crazy they called him a criminal and had an appalling behaviour in the way they talked to him, that alone would warrent a warning on the forums.

Alright. Who called your father? Olle? Nick?

 

[dkmikes]

Alright. Who called your father? Olle? Nick?

Olle is the only one my dad was talking with on e-mails, i tried to send Olle a message as well but he never responded to me and he stopped responding on my dads emails as well, no real supprise but still.

No one called my dad, Olle talked about making a skype call once but since my dad dosent speak or understand english that great he told Olle he would need someone with him that knows english so there wouldent be any missunderstandings, witch Olle for some reason couldent understand, and no matter how many video calls my dad offered them, it just got ignored even though it was Olles own idea to start with.....

So yeah the video call never happened, my guess is they dident want to see the truth and see that it really was my dad at the screen, since it would have clear up the matter stright away and it would show that they arent legit

 

[OneIncher]

Just my 2 cents. A video call proves nothing cause your dad could easily still lie for you.

People will lie straight to your face for $5, let alone a few thousand.

 

[dirtystack]

Just forget about the money and move on, you played on your fathers account. 

You made this forum post about Bitstarz a couple of days before this complaint thread and it is very obvious to everyone that it was you playing on your fathers account, not your father - you were trying to pass yourself off as your father, you emailed the casino pretending to be your father, but you e-mailed them from your own email address.

I'm not saying you are a bad person or anything and it's understandable, to most gamblers, what drove you to play on his account in the first place. I have a lot of experience when it comes to shooting myself in the foot and I'm very adept digging my own grave. I just think you should drop it and move on, treat it as a life lesson. 



I can't see any casino, scam or not, paying you out on this.

 

[dkmikes]

Just my 2 cents. A video call proves nothing cause your dad could easily still lie for you.

People will lie straight to your face for $5, let alone a few thousand.

Yeah i know the only reason i mention it is bc 99% of the mails from Olle from bitstarz, was about my dad not being who he said he was, calling my dad a criminal and being really rude, just rubs me the worng way when a so called customer service treat people like that.

My dad tried everything, and when documents that shows hes name on the appartment with the IP that was used to win with isent enough then nothing would ever be enough.

Just forget about the money and move on, you played on your fathers account. 

You made this forum post about Bitstarz a couple of days before this complaint thread and it is very obvious to everyone that it was you playing on your fathers account, not your father - you were trying to pass yourself off as your father, you emailed the casino pretending to be your father, but you e-mailed them from your own email address.

I'm not saying you are a bad person or anything and it's understandable, to most gamblers, what drove you to play on his account in the first place. I have a lot of experience when it comes to shooting myself in the foot and I'm very adept digging my own grave. I just think you should drop it and move on, treat it as a life lesson. 

You can belive what you wish, i posted that msg bc my dad was asking if it was normal and i had no clue if it was or not so wanted to hear from others about it, sure i could have made a long story explaining it was a question from someone else but dident see any reason to, and no i dont drive for an hour in the middel of the night to my dads appartment to play in hes name rofl i mean really you dont see how crazy that sounds? he got the win at 2am...

And then there is the tiny small thing that i was at work from 10pm to 4:30am the day he got the win, i drive passenger trains cant really use a pc while doing that, and even if i could i wouldent have my dads IP address and yes i got proof of this to but it wont change anything in bitstarz eyes maybe if it had been a legit casino, but they dident even reply to me when i contacted them.

And the email yeah it was my old email my dad used and he is still using, it stayed with the appartment when he took it over, ive had a diffrend one for like a year, but i see why it can create a problem, but with so much proof you would think it would be an easy thing to clear up.

I havent even looked at this tread for a long time, just noticed the bell thing and saw olle making a post so wanted to reply, both me and my dad has forgotten all about this issue all i wanted to do is give people a fair warning of what they might run into playing at casinos like bitstarz or any others with a licens in curacao, pretty much all of em has dangerous T&C that opens the doors for them not to payout a win,
The licens from curacao is a very cheap one to buy and the ones giving them out couldent care less about scam casinos either, they just send you back to complain to the casino lol

So let this be the end of it, i know my dad wont see a dime of the win and we have both learned a valueable lesson stay away from curacao licens casinos, witch will proberly save us more money in the long run  

 

[Teamkayenne]

To be honest. Bitstarz casino is one of the few Curacao licenced casinos that compete the top 5 casinos list. I can assure you there is no complaint where bitstarz was wrong and that hasn't be resolved. Olle is very professional on situations like this. As an experienced one the only thing is done here is sending you back your deposits. Which I think it's already done. Next time you have to be more careful. There are a lot of threads that blame casinos by the time it's the players fault. This is one of them. 

 

[OneMoreBet]

To be honest. Bitstarz casino is one of the few Curacao licenced casinos that compete the top 5 casinos list. I can assure you there is no complaint where bitstarz was wrong and that hasn't be resolved. Olle is very professional on situations like this. As an experienced one the only thing is done here is sending you back your deposits. Which I think it's already done. Next time you have to be more careful. There are a lot of threads that blame casinos by the time it's the players fault. This is one of them. 

Olle professional? His post doesn't reflect that 

 

[Teamkayenne]

Olle professional? His post doesn't reflect that 

Alright can you tell me why isn't he a professional?

 

[OneMoreBet]

Alright can you tell me why isn't he a professional?

If you don't see the lack of professionalism in starting this investigation based on chat logs that according to Olle don't fit the chat behaviour of a 78 year old and all the KYC documents were approved...

What would have been professional is to just lock the account for bonus abuse.

 

[Teamkayenne]

If you don't see the lack of professionalism in starting this investigation based on chat logs that according to Olle don't fit the chat behaviour of a 78 year old and all the KYC documents were approved...

What would have been professional is to just lock the account for bonus abuse.

You do know that support in big brands see your IP address. Moreover chat logs are used for the security investigation as well.

Terms and conditions are something that every player in a casino has to comply with. 

Even here you and I have to comply with casinogrounds terms of use. 

If you ever work in a casino where you have to do security check up on a players account and you check a 78 year old man living up North writting "I'm outta here lol" well then wouldn't you ask for a phone verification? 

As stated the 78 year old man after this request, suddenly couldn't speak English but only write? 

* You cannot claim bonus abuse for a ground reason. Player should have used bonus for 5 consecutive deposits.

 

[OneMoreBet]

* You cannot claim bonus abuse for a ground reason. Player should have used bonus for 5 consecutive deposits.

I don't understand what you are trying to say here.

 

[Teamkayenne]

I don't understand what you are trying to say here.

Casino cannot confiscate winnings as you proposed with the reason of bonus abuse in this case. 

It's confiscation of winnings due to duplicate account. The deposit is returned back. Stated on 3.2 on TCS. 

 

[torriz]

Just going to put this one here.. Can anyone find a casino that beats this list? D  
 

7. The following games do not contribute towards the completion of the wagering requirement of a bonus: Immortal Romance, Aliens, Mega Moolah, Ragnarok, Pocket Dice, Lucky Angler, Eggomatic, Big Bang, The Dark Knight, Peek-A-Boo, Tomb Raider, The Dark Knight Rises, Forsaken Kingdom, Scrooge, Secret of the Stones, Terminator 2, Champion of the Track, Robin Hood, Tomb Raider 2, Queen of Gold, Castle Builder (II), Game of Thrones, Playboy, Ozwin`s Jackpots, Vampire: The Masquerade - Las Vegas, Pimped, Tut`s Twister, Stardust, Divine Forest, 300 Shields, Super Fast Hot Hot Respin, Wolf Hunters, Tree of Fortune, Bikini Party, MegaBoy, Pearls of India, Sea Hunter, Eye of the Kraken, Double Dragons, Hot Ink, Pumpkin Patch, Art of the Heist, Dragon Dance, Wild Orient, Retro Reels, Retro Reels Extreme Heat, Retro Reels Diamond Glitz, Craps, Max Quest: Wrath of Ra, Pinocchio, Split Way Royal, Super 7 Blackjack, Tens or Better, Three Card Rummy, Triple Edge Poker, WhoSpunIt Plus, Zoom Roulette, VIP European Roulette, London Hunter, Reel Steal, Robin Hood: Shifting Riches, Single Deck Blackjack Professional Series, The French Roulette, TXS Hold'em Professional Series, Jackpot Jester 200000, Golden Legend, Happy Halloween, MULTIFRUIT 81, Royal Masquerade, Tower Quest, Hugo 2, Astro Legends: Lyra and Erion, Beautiful Bones, Cool Buck, Medusa, Reel Gems, Spectacular Wheel of Wealth, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth, Wheel of Wealth Special Edition, Book of Oz, Alchymedes, Dark Vortex, Holmes and the Stolen Stones, Jokerizer, Spina Colada, The Dark Joker Rizes, Vikings Go Berzerk, Vikings go to Hell, Wicked Circus, Scarab Treasure, Rage to Riches, Gems Odyssey, Cazino Cosmos, Baker's Treat, Lemur Does Vegas, Zombie Hoard, Bookie of Odds, Scudamore's Super Stakes, Sugar Pop and Sugar Pop 2: Double Dipped, Fruitbat Crazy, Santa's Village. All Belatra slots are excluded as well, except: Venetian Rain, Customs Storage, Jingle Bells, 7 Days of the Spanish Armada, Neptune's Kingdom, Dracula Riches.

almost easier to list the games you're allowed to wager on 

 

[Alexs]

Reading this stresses me out, from all the times I've literally been outright scammed by Rouge casinos, hasn't happened for many years as I've only been using the best trusted sites

 

[Teamkayenne]

Just going to put this one here.. Can anyone find a casino that beats this list? D  
 

almost easier to list the games you're allowed to wager on 

These are the excluded ones on bitstarz. 

The ones you posted can be played. 

Also bitstarz provides the black screen which doesn't allow you to play the excluded slot. 

If you are looking for a seriously big list check cookie casino.

 

[Orzabot]

@dkmikes like you said you are clearly over it, and just want to warm about this site. how nice of you

But to be serious, i only have good things to say about this site. Quick verifikation of my account, withdrawel confirmed within one hour. 

 

[torriz]

These are the excluded ones on bitstarz. 

The ones you posted can be played. 

Also bitstarz provides the black screen which doesn't allow you to play the excluded slot. 

If you are looking for a seriously big list check cookie casino.

View attachment 19593

Yes, I clearly said unable to be wagered on. 
Regardless, the list on Bitstarz is ridiculous. 

I'll check cookie casino for the lulz

 

[dkmikes]

To be honest. Bitstarz casino is one of the few Curacao licenced casinos that compete the top 5 casinos list. I can assure you there is no complaint where bitstarz was wrong and that hasn't be resolved. Olle is very professional on situations like this. As an experienced one the only thing is done here is sending you back your deposits. Which I think it's already done. Next time you have to be more careful. There are a lot of threads that blame casinos by the time it's the players fault. This is one of them. 

I think you and me have a very diffrend idea of whats professional, for a customer supporter/manager calling customers criminals and being extremly rude on mail after mail is not what i personaly would call professional.

And i dont see my dads situation being resolved either, and no he never got hes deposit refunded either they closed the account and that was that.

And do tell me why its is the players fault, because i dont see it at all, bitstarz blame my dad for being me, and thats even though the IP used is in my dads name not mine, i have my own apparetment a long way from my dads apparetment, i was at work doing the time where my dad got the win, plus all the other documents that got send in to bitstarz, there is only one way to explain it and thats bitstarz is not a legit casino.

Just the thing that i was at work, witch i got documents on as well witch is from the goverment since the goverment owns the company i work for witch is driving public trains, if thats not enough proof then nothing will be and i stand by my statement that bitstarz is a scam casino.

And @Teamkayenne you do know how IP works right, most people got dynamic IP so it can change on any given time, you could get an IP that has been used on a diffrend account within the casino and you would lose any winnings as well, why do you think they got that in the T&C.

My dad cant speake or write english just so you know, Bitstarz also knows this, my dad use as so many others online translator that translate into danish, he write in danish and it translate to english its really not that hard mate.

 

[Teamkayenne]

I think you and me have a very diffrend idea of whats professional, for a customer supporter/manager calling customers criminals and being extremly rude on mail after mail is not what i personaly would call professional.

And i dont see my dads situation being resolved either, and no he never got hes deposit refunded either they closed the account and that was that.

And do tell me why its is the players fault, because i dont see it at all, bitstarz blame my dad for being me, and thats even though the IP used is in my dads name not mine, i have my own apparetment a long way from my dads apparetment, i was at work doing the time where my dad got the win, plus all the other documents that got send in to bitstarz, there is only one way to explain it and thats bitstarz is not a legit casino.

Just the thing that i was at work, witch i got documents on as well witch is from the goverment since the goverment owns the company i work for witch is driving public trains, if thats not enough proof then nothing will be and i stand by my statement that bitstarz is a scam casino.

And @Teamkayenne you do know how IP works right, most people got dynamic IP so it can change on any given time, you could get an IP that has been used on a diffrend account within the casino and you would lose any winnings as well, why do you think they got that in the T&C.

My dad cant speake or write english just so you know, Bitstarz also knows this, my dad use as so many others online translator that translate into danish, he write in danish and it translate to english its really not that hard mate.

Alright I will pm you.