BigBadWolf, what happened??? BIG WIN, could have been bigger...

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Fornjot1

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A few weeks ago I played BigBadWolf, got the 3 wolves and entered the bonus run. After I filled the 6 moons and got 2x, I got a winning combo but it didn't register it as a win and I lost all wilds.. What do I do? The casino doesn't answer my last emails.. (see the video and tell me what you think, happens after 7 seconds..)

Link to video (100MB)

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When the moon hits, every symbol gets fucked up, you can even hit on non-hitting lines aswell. I've had the same shit. Its' really bad. They should have fixed it. hve you tried contacting the slot provider about it?

 
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