Affiliate streamer casino not letting me withdraw

[ivi00]

About 7 months ago i signed up to playojo.com through @Daskelelele affiliate website easybonus.net. One would think that the casino would be trustworthy as they are pretty big in the slot streaming community. I won pretty big, sitting at 12k Euro balance with only a 250E deposit. Now Iv been trying to withdraw the money for over half a year. I'm verified with all my details being correct. I deposited through visa which is what iv been trying to withdraw through, but every time i try they reverse my withdrawal and give me an email saying that my request was canceled. They always say its some issue. They say to fix the problem i should deposit more money through another method. What casino do you have to deposit more money to be able to withdraw your balance? I tried to deposit through skrill, but i get an error every time. Its all stalling tactics by the casino so i will gamble my winnings away. So my money is stuck on Playojo now for over half a year.

I have reached out on stream to @Daskelelele 4 times, each time them reading my message on stream saying i should send them an email to them. They give me an email which I've sent a detailed explanation of my problem with Playojo. 18 days and still no answer.  Every time i go on their stream they say they haven't seen the email, even though its been sent long ago. Sad that a such a big slot streamer would affiliate with casino with terrible practices. BTW iv sent emails to both (so no i dont have the wrong email: 


[email protected]

[email protected]

1picture: email to @Daskelelele

2picture: response from playojo support on how to withdraw my money:

 

[Nosound113]

About 7 months ago i signed up to playojo.com through @Daskelelele affiliate website easybonus.net. One would think that the casino would be trustworthy as they are pretty big in the slot streaming community. I won pretty big, sitting at 12k Euro balance with only a 250E deposit. Now Iv been trying to withdraw the money for over half a year. I'm verified with all my details being correct. I deposited through visa which is what iv been trying to withdraw through, but every time i try they reverse my withdrawal and give me an email saying that my request was canceled. They always say its some issue. They say to fix the problem i should deposit more money through another method. What casino do you have to deposit more money to be able to withdraw your balance? I tried to deposit through skrill, but i get an error every time. Its all stalling tactics by the casino so i will gamble my winnings away. So my money is stuck on Playojo now for over half a year.

I have reached out on stream to @Daskelelele 4 times, each time them reading my message on stream saying i should send them an email to them. They give me an email which I've sent a detailed explanation of my problem with Playojo. 18 days and still no answer.  Every time i go on their stream they say they haven't seen the email, even though its been sent long ago. Sad that a such a big slot streamer would affiliate with casino with terrible practices. BTW iv sent emails to both (so no i dont have the wrong email: 


[email protected]

[email protected]

1picture: email to @Daskelelele

2picture: response from playojo support on how to withdraw my money:

View attachment 21255View attachment 21254

Hello,

what country do you live in? Do you have any other option then skrill or neteller to make a deposit? Usually it only takes 10E or minimum deposit amount for a new withdrawal method to be available.

Some VISA-cards are only "one way" = You can only make deposits, not send any money back to that card. Usually happens if the VISA is electronic or if its from a smaller bank, ie KLARNA Bank. 

I had the same problem but I made a Skrill account and deposited 10E. If you are from Sweden and use Skrill on a site that doesnt have the swedish license, you cant use skrill. But you can make a virtual mastercard on skrill and use that card as a deposit method, and also make a withdrawal to that digital mastercard.

Good luck =)

 

[jahoo]

This happened to me on one of the most trustworthy casinos around, Unibet. I made a 10 euro deposit with skrill and shortly after I was able to withdraw with this method.

 

[Skylined87]

Yeah unfortunately sometimes casinos cannot pay back on method you used to deposit - this is mainly to the banking cards operators / banks. I'm fairly certain if you sort out an e-wallet they would be able to process the withdrawal. You can also get a Skrill Mastercard which you can use on any ATM to withdraw the money on your Skrill account OR have the money transferred into your bank account.

 

[ivi00]

@Skylined87

@Nosound113

Im from norway. Will the skrill mastercard option work for me? Also could you link me to a guide or some explanation on how to setup a skrill mastercard. I'm worried that the money will get stuck on a skrill account that i can't access. To be fair, skrill doesn't have the best reputation, which is why i was hesitant to use it in the first place.

 

[Nosound113]

@Skylined87

@Nosound113

Im from norway. Will the skrill mastercard option work for me? Also could you link me to a guide or some explanation on how to setup a skrill mastercard. I'm worried that the money will get stuck on a skrill account that i can't access. To be fair, skrill doesn't have the best reputation, which is why i was hesitant to use it in the first place.

Umm,

I think so my norwegian neighbour!

well I used it when the casino told me to get a Skrill Mastercard to withdraw and it worked fine, got my 1000E minus the fees  Thats the only negative thing, but hey rather 950E then 0

https://account.skrill.com/wallet/ng/prepaid-cards/manage/active-cards

Create a Virtual Card, make a deposit to your skrill account with Trustly or whatever rows your boat and then deposit to the casino with the Skrill Virtual Mastercard, then make a withdrawal request to that card. And if they request verification of the card, send them a screenshot from your Skrill account  

 

[nelisx]

In also live in Norway. I am not allowed to deposit on my Skrill account from my bank, so what I do I buy a Paysafecard and deposit with that to Skrill. Good luck

 

[remi9ti]

Norwegians banks does not really allow VISA withdrawals (not even deposits in most cases) and I would advise you to create a Skrill account with the MasterCard, I believe the Casino should be able to create a bank-transfer option for you in most cases, however Norway is a very gray-area for casinos and in regards to regulations - so good luck!