21.com Casino- Bad experience/warning

[olempiaps]

Maybe so, but bank trouble is common issue. I know you waited long time, but maybe they had to wait a long time to get an answer from the payment provider before they could give you an answer. 

I have waited 3,5 months because of bank trouble before, so 25 days is not that bad. 

I can recommend this casino group to every player. I have had some delays with the KYC first time I tried Nitro and Bob fixed it in 1-4 hours and they paid it the next day. 

Cheer up. You got the money. Better later then never.

I’m not saying don’t play at this casino, nor that they don’t payout. 
i’m just saying i don’t agree with how the situation was approached. 
 

They already knew they had payment provider issues after first, second or third time. Why keep promising dates you know you can’t hold every week instead of just saying the reason..

Once again, Bob was amazing and great help dont misunderstand. 

 

[Bjornzki]

Bob fixed it quite fast for me. Received 300k nok of my winnings so far and verification was easy

 

[olempiaps]

Just to not derail this thread and close it with my final conclusion: 

During this time i had decided against playing here anymore, however after receiving amazing customer support along the way (mainly Bob) , i have taken my business to only this casino and now play only here. 

 

[GregoryStellar]

Good casino! I used to play here often! Now he is busy studying in plastic surgery here at the Faculty of Cosmetology! And now I have no time for games, I only occasionally play in a casino!