1620x Rise of Merlin & PlayOjO business practices (warning)

[Goldrush2019]

Hit a full screen of red dragons for a massive 1619.5x total win, on PlayOjO and then something crazy happened....It was my lucky day for sure as I then managed to get my balance upto £35K playing very high stakes on multiple games (£50-100 a spin) and some roulette / blackjack.

I like PlayOjo but am seriously going to stop playing there and look elsewhere, they only allow a max of £5k withdrawal and only 1 at a time, you cant withdraw anymore until the first one is approved/processed. Soon as I got lucky, a few hours later also got an email from their customer care congradulating me on the big win and tempting me with more goods such as a laptop if I reach a certain level in the next 7 days and some other offers, basically just trying to get me to lose everything back. Due to only being able to withdraw 5k at a time, the Temptation is so high and it got the better off me, i only managed to withdrew a fraction of it and lost the rest back! 

Am flipping gutted, after years of play and losses, I managed to get a big win once and know this wont happen anytime soon again, just hate the unfair casinos that deploy these sort of tactics! at the end of the day yes my fault for giving into temptation but its better business if you let the customer just enjoy their money for a while and be a returning loyal customer than to take everything off them soon as they land a big win and lose their business...

Has something similar happened to one of you here ?  

Anyway, let me know guys if there are any genuine casinos with no withdrawal limit or shady tactics out there, am still getting over the shock of losing most of it back, any reputable casino would offer the flush / lock withdrawal options and to allow you to withdraw more than 1 at a time but obviously not here, can only imagine how many other players have been suckered by them due to this exact same reason.

 

[ryans_slots]

Firstly before playing at any casino you should read the FULL t&cs to prevent things like this happening, you signed up and accepted the terms and conditions which probs states in there that there is a £5,000 cashout per week max.

Yes it is wrong it should be higher, I personally only play at casinos with no max cashouts or much higher limits.

Secondly you should goto 'my account and just keep cooling off your account for 24 hours until each withdrawal is processed, most other casinos I'd play at like Royal Panda for e.g has a 'Loss limit' I normally set this to £1 and sometimes it takes 7 days to cancel the  change depending on the site you play at.

Once the first withdrawal has been paid, goto 'my account' Under OJO Safeguard --> play limitations --> cool off ---> I'd personally keep doing this 48 hours at a time to avoid temptation until you are able to withdraw another £5,000.

Do not get suckered into losing £30,000 I lost £5,000 on something like this before and boy I paid the price and learned from it, with Christmas around the corner you'll get all the money just before then so be patient, be smart and don't give in to the temptation thats what the casinos want. a balance like that doesn't come often so withdraw as much as you can also set a silly deposit limit of like £50 per 24 hours so you can't play back there until its all paid.

 

[Goldrush2019]

Thanks Ryan cant disagree with that advice, the loss limit idea seems the best way to go,

if i lock my account for a temporary amount of time 

A) It may lead to me being able to access the account to do the next withdraw and

B) The problem is if you lock your account or set a low loss limit, they may then pull the excuse that your a problem gambler and ban you without payout.

This one stung bad, so I've learnt from this and will only play at casinos with no withdrawal limits and withdraw flush options.

Cheers