Hello, i've been here for some time in the shadows, i want to tell my story about white hat gaming and askgamblers in partnership directly frauding alot of players.
I've lost my fair share of bonuses due to not reading the TC properly, but i've been burned a few times so now i always read them through.
It started with miamidice which i accidently bet max bet 1 time and got my winnings forfeited. the bet was 60NOK and the bonus had a maximum of 50NOK, it was 1 spin and i didn't win anything, but they forfeited my winnings about 30.000NOK.
Same group has now started a lot of new casinos, one of them which i tried recently had good reviews on askgamblers and other places i use to collect information.
So i tried spinrider, i got a 200% bonus and all was going well, played a few machines and ended up with a almost 40,000nok profit. Which was nice.
But all good things come to and end; they stated i was abusing their bonuses, which they would not refer to any in particular, just that i had account on 3 of their sites and acted in bad faith.
So in their mind i was abusing their bonus.
I got a mail that i was banned from opening a new or deposit on an existing account in any of their casinos. But they were gonna pay me my winnings, that was almost 4 weeks ago.
And now my patience is gone and i do not know what to do. They have yet to answer any mails, even tho i think i wrote them quite professionaly and in a good manner, livesupport are trying to help, but they are just telling me to wait and that money is on it's way, which they clearly are not.
But the weird part here is that askgamblers are actually defending all of theese sites by deleting complaints and bad reviews. And for no reason, except that they promote all of them heavily.
I think this really hurts the integrity of askgamblers and white hat gaming. And i would like suggestions to what i can do about it.
When my bad reviews were up, i got 5 PM's instantly about people having the excact same problem and their reviews beeing deleted, and almost all of their casinos is still on a well above 8/10 stars.
Even thought they get 5-10 negative reviews each day.
I've lost my fair share of bonuses due to not reading the TC properly, but i've been burned a few times so now i always read them through.
It started with miamidice which i accidently bet max bet 1 time and got my winnings forfeited. the bet was 60NOK and the bonus had a maximum of 50NOK, it was 1 spin and i didn't win anything, but they forfeited my winnings about 30.000NOK.
Same group has now started a lot of new casinos, one of them which i tried recently had good reviews on askgamblers and other places i use to collect information.
So i tried spinrider, i got a 200% bonus and all was going well, played a few machines and ended up with a almost 40,000nok profit. Which was nice.
But all good things come to and end; they stated i was abusing their bonuses, which they would not refer to any in particular, just that i had account on 3 of their sites and acted in bad faith.
So in their mind i was abusing their bonus.
I got a mail that i was banned from opening a new or deposit on an existing account in any of their casinos. But they were gonna pay me my winnings, that was almost 4 weeks ago.
And now my patience is gone and i do not know what to do. They have yet to answer any mails, even tho i think i wrote them quite professionaly and in a good manner, livesupport are trying to help, but they are just telling me to wait and that money is on it's way, which they clearly are not.
But the weird part here is that askgamblers are actually defending all of theese sites by deleting complaints and bad reviews. And for no reason, except that they promote all of them heavily.
I think this really hurts the integrity of askgamblers and white hat gaming. And i would like suggestions to what i can do about it.
When my bad reviews were up, i got 5 PM's instantly about people having the excact same problem and their reviews beeing deleted, and almost all of their casinos is still on a well above 8/10 stars.
Even thought they get 5-10 negative reviews each day.
