Scatters.com using unreasonable long time to verify documents

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Burgers Gaming Channel

Burgers Gaming Channel

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Hi everyone :)

Any if you have experience with scatters.com taking their time verifying your account? 

Read some reviews where this seems to be the main complaint on the site. 
 

For me it’s now running on the 9th day where they haven’t been able to verify my address. I sent them my electricity bill and after 5 days they requested a new proof of adress, without an explanation to why my electricity bill didn’t get approved. 
 

My experience with many other casinos is that this process I done in max 48 hours. Never had to wait 9 days…

How about you guys? What’s your experience? ☺️

 
Hello,

I've got the same problem with Scatters.. I've made a lot of verifications on another website, and there was no problem at all. 

 
Hi, I have the same problem 😕. My account is verified but they have requested other documents about my income source 🤔. It's been 10 days now. Have contacted support but get no direct answers

 
It’s part of the game. Whatever you do, never gamble it back into the casino, that is what they want you to do. 

 
I have been in contact with George who is the representative of casino Scatters here via casinogrounds forum, he tries to help anyway but I have not managed to achieve anything yet 🤔

 
Hey guys,

I've just seen this, can you drop a PM to @Skylined87including your e-mail at scatters and he can reach out to try and sort it, if that doesn't work I'll see if I can find someone myself :)  

 
ned911 said:
Hi, I have the same problem 😕. My account is verified but they have requested other documents about my income source 🤔. It's been 10 days now. Have contacted support but get no direct answers
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Hi, the problem is solved 😊. I can say that I was most frustrated that they did not get the right answer from the customer support what caused the delay. The problem was that I had an ongoing verification of Source of Wealth at another Gammix casino. So Scatters had to wait to everything is in order there. As soon as the verification was complete I got my money. Must thank George who is some kind of manager of Scatters. He helped me and explained the delay. So thank you George, now I can continue playing at Scatters😊👍

 
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