Partycasino capped payout of DOA &lildevil

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shlefin

shlefin

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Hello All,

I was reading the terms and condition general on PartyCasino (GVC partners) and it mentioned a Max payout of 250K(euro,GbP,USD) on a single spin win or a max payout of 10,000 X your betstake on a single win spins (meaning bonus) or which ever comes first!!!! So i was like the 10K X your betstake does not make sense on high volatile games like DOA 1 or 2 and little devil ETC... because these games are mostly all or nothing and can pay out over 100K X your betsize.  I went to the setting options of the games in the help and went in saw the terms it said the same thing in DOA game terms and conditions , i was shocked because this doesnt make sense at all.  So basicly if these kind of high volatility games do eventually hit as per theyre terms they wont payout anything over 10K X betstake or 250K which ever comes first.  If this is true it is very scammy and they need to be reported.  Appreciate all your feedback and if anybody can ask the casino.  
side note: if the company doesnt want to payout for single spin (bonus) over 10K X betstake or max 250K , firstly they should not put high volatile games and secoundly they should not have high stakes. 
 

thanks 
attached is terms of Dead or Alive from PartyCasino. 

C2D6063B-FBDC-4EC5-81F3-946464AE779D.png

 
shlefin: good find. 👍

@PartyCasinoTeam Would you please look into this and care to comment?

In the helpfile of the DeadoraLive2 game, presumably other games as well, the clause is worded as follows:
 


Return to Player


  • The theoretical return to player for this game is 96.8%
The maximum win from a single game is £250,000 or 10,000xBet - whichever is reached first (or currency equivalent. Other Operator limits may apply).

A clause for capping the exposure of a casino to a maximum amount is not uncommon in the industry.

A cap of 10000 x bet on a game that is played by many players to hit a jackpot up to 100.000x on microstakes is a bit sour though.
When playing on 9 or 18 cents, the exposure in absolute amounts is 'only' EUR 9K or EUR 18K.

If this clause is effective for such wins, a big dissappointment for one or other microstakes player is bound to happen.
 

 
Tussilago87 said:
woah, this seems scammy as hell actually
Click to expand...
Yeah , this is a very big casino and is part of a huge group affiliates, i believe or actually i hope that the 10K X is some kind of a mistake , however i am doubting that.  I asked the customer service but alot of them are ill experienced and new so they were like yeah if its in the terms than thats the rules. Appreciate if u re post this so that we can get this information out there and hopefully get some kind of an official response from the casino 

 
vanHooff said:
shlefin: good find. 👍

@PartyCasinoTeam Would you please look into this and care to comment?

In the helpfile of the DeadoraLive2 game, presumably other games as well, the clause is worded as follows:
 


Return to Player


  • The theoretical return to player for this game is 96.8%
The maximum win from a single game is £250,000 or 10,000xBet - whichever is reached first (or currency equivalent. Other Operator limits may apply).

A clause for capping the exposure of a casino to a maximum amount is not uncommon in the industry.

A cap of 10000 x bet on a game that is played by many players to hit a jackpot up to 100.000x on microstakes is a bit sour though.
When playing on 9 or 18 cents, the exposure in absolute amounts is 'only' EUR 9K or EUR 18K.

If this clause is effective for such wins, a big dissappointment for one or other microstakes player is bound to happen.
 
Click to expand...
Vanhoof, its not only about micro stakes , these high volatile games like Dead or Alive and lil devil are designed to pay all or nothing they pay over 100K X ur betstake and the slots are designed to take that money from the players so that it can give it to the winners who hit these jackpots.  Using the term jackpot when asking the casino is kindoff tricky because when u use the term jackpot they will tell you we pay it out , however wht they are reffering to is progressive jackpots only.  Also yes some casino tent to have certain caps however mostly excluded win it comes to extreme high volatile games.  Imagine 99% of people losing on Dead or Alive and 1 person finally hits that 50K X and then they dont pay out, so the casino is making alot of money percentage wise RTP on that case because of the CAP is somewhere around 6% or so.  i really hope its a mistake on their end , because people will not be playing those games on any GVC group casino's.  Once off course people are educated with this information. Also its surprises me that partycasino are one of the biggest in the market and this will hit theyre reputation a bit.

i can barely gulp down the 250K maX payout but the 10K X max is really not acceptable.

thanks 

 
I've won over 11000x on PartyCasino on DoA2 actually, here's the post i made on it. So either this change to cap it at 10,000x was made very recently, or is not being enforced. A 10.000x cap would definitely keep me from playing on Partycasino ever again, it's just not fair to have. The 250k cap seems like it's a common thing at casinos, and for me personally not very relevant as i don't play the stakes needed for a win like that.




 
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scribblebibbles said:
I've won over 11000x on PartyCasino on DoA2 actually, here's the post i made on it. So either this change to cap it at 10,000x was made very recently, or is not being enforced. 
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congratulations on ur win!! See thats what we need to find out if its not enforced , or it depends on betsize if it very small or if its just over 10,000 X or is it basicly on their descrition which is very scary.  I remember a while back (maybe over 6 months ago ) the 10,000 X max was not in the terms (maybe i didnt read it or maybe it was not there)  anyways we need to know.

thanks

 
my account is non UK as well. See below u will get it. 
 

Go to help& contact then
Visit our help page (seperate link will open) 
Press on the arrow at the top left side on the page- 
Scroll down to "game rules"  - then click slots - then scroll down to dead or alive or little devil game press it and then scroll down to RTP part its there.

Thanks 

 
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vanHooff said:
shlefin: good find. 👍

@PartyCasinoTeam Would you please look into this and care to comment?

In the helpfile of the DeadoraLive2 game, presumably other games as well, the clause is worded as follows:
 


Return to Player


  • The theoretical return to player for this game is 96.8%
The maximum win from a single game is £250,000 or 10,000xBet - whichever is reached first (or currency equivalent. Other Operator limits may apply).

A clause for capping the exposure of a casino to a maximum amount is not uncommon in the industry.

A cap of 10000 x bet on a game that is played by many players to hit a jackpot up to 100.000x on microstakes is a bit sour though.
When playing on 9 or 18 cents, the exposure in absolute amounts is 'only' EUR 9K or EUR 18K.

If this clause is effective for such wins, a big dissappointment for one or other microstakes player is bound to happen.
 
Click to expand...
@PartyCasinoTeam

hello , can you please reply to us on this.

thanks 

 
It would change the rtp of the game for anyone betting over 0.09.

I know some live casino slot providers got in massive trouble With UKGC for capping the wins but not changing the mathematical model to take the cap into account.

Can’t imagine they are doing it, although, if the region doesn’t have a competent regulatory body I guess it would make business sense.
 

 
dirtystack said:
It would change the rtp of the game for anyone betting over 0.09.

I know some live casino slot providers got in massive trouble With UKGC for capping the wins but not changing the mathematical model to take the cap into account.

Can’t imagine they are doing it, although, if the region doesn’t have a competent regulatory body I guess it would make business sense.
 
Click to expand...
Yeah that is very true they should do that. Also they have a CAP of 250K euro/GPB/USD per spin (bonus) regardless of your betstake , so if you play really high stakes ull be capped at 250K the currency play. Thats bad as well caz imagine people playing 20, 30, 40 ,50 €\£ and higher stakes playing very volatile games and then finally hit that 10K or 20K X and they will not pay u out !! And these people normal highstakes they have put into the slots much more than that. 
 

 
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