won the progressive mega jackpot from new game absolootly mad mega moolah.

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maikkeli95 said:
Still haven't heard back from them and it's day 3.. Going to be a long ass weekend ahead.
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Find something to do in the meantime, pick a hobby or practise some kind of sport. You could even lock you're account for a few days just to be sure you can't touch or waste anything. Would be a shame if you lost most of the money during the weekend. 

 
ChronicBull said:
Find something to do in the meantime, pick a hobby or practise some kind of sport. You could even lock you're account for a few days just to be sure you can't touch or waste anything. Would be a shame if you lost most of the money during the weekend. 
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I do have hobbies and stuff to do, but cant help but think about the win all the time. Don't worry about me playing the money, I don't play alot anyways. The problem I keep having is being sceptical about whether they'll pay out or not. I guess it's in my nature since I'm finnish. 😅

 
maikkeli95 said:
I do have hobbies and stuff to do, but cant help but think about the win all the time. Don't worry about me playing the money, I don't play alot anyways. The problem I keep having is being sceptical about whether they'll pay out or not. I guess it's in my nature since I'm finnish. 😅
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Haha :D Nah don't worry. Everything will be fine.

 
ChronicBull said:
@maikkeli95 Any update on this yet?
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Contacted LeoVegas live chat several times. Basically what I got out from it is that they have done all the checkups on their end and everything is fine. But theyre waiting for confirmation from MicroGaming before they can pay out.

Apparently in progressive jackpots they need to review the game round. The agent from live chat assured me that it is a common procedure and no need to worry.

It still irritates me that I'm not getting any kind of a time frame when they can confirm the withdrawal. 

 
maikkeli95 said:
Contacted LeoVegas live chat several times. Basically what I got out from it is that they have done all the checkups on their end and everything is fine. But theyre waiting for confirmation from MicroGaming before they can pay out.

Apparently in progressive jackpots they need to review the game round. The agent from live chat assured me that it is a common procedure and no need to worry.

It still irritates me that I'm not getting any kind of a time frame when they can confirm the withdrawal. 
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mate im the one who told you that they will wait for confirmation from the software provider. Its a standard procedure, prolly, you will get a response this week. (by response i mean an email congratulating you for the jackpot and the money will be sent) Just plan what you wanna get with this money, for example a brand new pc etc, something for ur fam, gf, etc. And when the money  arrives get them something. Cheers and dont worry mate as i told you in the forum. 

 
maikkeli95 said:
Contacted LeoVegas live chat several times. Basically what I got out from it is that they have done all the checkups on their end and everything is fine. But theyre waiting for confirmation from MicroGaming before they can pay out.

Apparently in progressive jackpots they need to review the game round. The agent from live chat assured me that it is a common procedure and no need to worry.

It still irritates me that I'm not getting any kind of a time frame when they can confirm the withdrawal. 
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Understandable, depositing always goes within seconds but withdrawing always takes forever. It would be a shame if you still had to wait for a whole week or so for the payout..

But keep the spirits up :D keep us updated!

 
ChronicBull said:
Understandable, depositing always goes within seconds but withdrawing always takes forever. It would be a shame if you still had to wait for a whole week or so for the payout..

But keep the spirits up :D keep us updated!
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Haha, I'm trying to keep the spirits up. Was a long ass weekend for me. Couldnt sleep well due to the anxiety of this. I'll keep you updated whenever I get some information myself..

themajestic said:
mate im the one who told you that they will wait for confirmation from the software provider. Its a standard procedure, prolly, you will get a response this week. (by response i mean an email congratulating you for the jackpot and the money will be sent) Just plan what you wanna get with this money, for example a brand new pc etc, something for ur fam, gf, etc. And when the money  arrives get them something. Cheers and dont worry mate as i told you in the forum. 
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thanks mate! I dont want to plan too much ahead yet if they wont pay me for some reason. I've tried to keep my expectations low. 

 
Progressive JPs as this one are being paid out by the gameprovider and not the casino, hence its definitely taking extra time

 
maikkeli95 said:
Contacted LeoVegas live chat several times. Basically what I got out from it is that they have done all the checkups on their end and everything is fine. But theyre waiting for confirmation from MicroGaming before they can pay out.

Apparently in progressive jackpots they need to review the game round. The agent from live chat assured me that it is a common procedure and no need to worry.

It still irritates me that I'm not getting any kind of a time frame when they can confirm the withdrawal. 
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Nothing to worry about! 

This is 100% standard procedure, and they need confirmation from Microgaming. This take some time, and LeoVegas cant promise a timeline based on how fast another company replies unfortunately.

So try to keep busy for some days and I am sure that you soon will get the confirmation you are waiting for :)

Congrats!!

 
The main reason its taking so long now is cuz the pandemic. I know they are overloaded with stuff at moment. And its probably because its s 3rd part involved in progressive jackpots. I truly think You have it by latest monday.

LeoVegas is really good at this part, i think it makes them the best casino of them all, because they focus a lot on paying the customer. They got a winning attitude imo. I wish more casinos were like this, cuz the casino business is imo sort of a dirty business when it comes to paying out, they bullshit a lot.. They say they have strict rules to follow and they have to send it to appropriate department, but most of them want to see You lose the money before You can withdraw.

its very contradicting how they are using safety first attitude or Commision rules, when they actually prefer to see You lose.

i honestly think that LeoVegas really care about the customer. Not only by follow rules by commission, but they are really good at this
Hats of LeoVegas 

By the way, super nice win congratz ! 

and hey, what fun would it be if You know exactly when the money is in!?

it is that type of win, You shouldnt know :)

 
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Final update: Got the money today. Huge thanks to Leovegas for being so helpful with everything. The whole process was smooth, they didnt ask for any verifications or anything.

 
Biiiiiiiiiiiiiiiiiiiiiig congrats buddy! You deserve it after waiting for so long. I can feel you man but fortunately all good at the end. The wait was worth it.

Do something good with the cash and take care of yourself. Spend them wisely (at least most of them)

 
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