Twitch streamer got scamed live 15k euros

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He was in Salon Prive Roulette with 25k balance. All Euros.

Bets 10K and tells the dealer to spin as the dealer only spins after you click on the screen telling them too. Winning number 31 and he loses, all good.

Next spin he bets 15050 and clicks on the screen to tell the dealer to spin, dealer does a no spin - ball didn't even make it halfway round, no number gets registered, dealer waits a while and spins again - good spin, winning number 9: 

2k on the corner 5/9 so would have been paid 16k + his 2k stake but his losing bets weren't collected and his winning bet wasn't paid - casino owes him 2950.

Looks like it timed him out due to the extra time with nothing happening waiting for them to correct the initial no-spin. Either that or they pressed some kind of "no spin" button that puts the game back to where he needs to click to tell the dealer to spin and lock in his bet, but the pop-up by which he tells the dealer to spin "Tour de suite" never popped up so his bet was never locked in and the dealer spun of her own accord. It says "place your bets(Faites vos jeux)" throughout and never says "bet accepted(Mises terminees)"

It's looking like a flaw in their system or a mistake, they would not be trying to scam someone playing 10-15k per spin for the sake of 3k.

https://www.twitch.tv/videos/596755921

Starts at 2:58, Blonde dealer on fancy roulette table.

Looks like the winning 9, despite the dealer dollying the number, was never added as one of the winning numbers, doesn't show up in the display of previous numbers.

 
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It looks like the casino is saying that the table procedure after doing a no spin is to do a practise/rehersal spin after a no spin and then they resume from the number which was spun before the nospin (31) Seems a pretty fucked up way to do things if true, what if number 5 came on the rehersal spin, that would have been around 150k lol.

My french sucks so I might have the wrong end of the stick.

His bet was still on for the next spin, was accepted, winning number 16- empty, 2 numbers away from 5. 

If he had been paid properly for 9 he would have had 18k to play with on the next spin.

Poor dealer hasn't done anything wrong other then the Nospin. It happens now and then no matter who you are, hate that feeling- know it well.

 
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But what if he diceded to leave after that 9 hit and walk with 18k, he initially planed to play private BJ but table was full and he could have went to BJ table with 18k

They came up with some BS excuse with no thorough explanation.

 
But what if he diceded to leave after that 9 hit and walk with 18k, he initially planed to play private BJ but table was full and he could have went to BJ table with 18k

They came up with some BS excuse with no thorough explanation.
Sure, and he could have taken his bet of and left with 15050 and submitted a complaint and get the additional 2950.

If we are talking about "but what if"

But what if when they did the respin after 9 it came 5 and he got 250k instead of 18k, would everyone still say its a scam?

Having said that, I think it's absurd if their procedure is to do a rehearsal spin after a nospin, that can only cause grief, and opens up the possibility for the player to angle shoot - Can leave their bet on and say WTF you owe me for 9, I want a refund if things don't go their way after the fact. This would normally be dismissed but if you have a lot of influence then you can take advantage. If their procedure is to handle it this way then they are doing it absolutely wrong and inviting people to abuse.

These things are never as black and white as they seem and gamblers always feel aggrieved. Will have to wait for him to make a complaint and get an official response.

He can take that 15K loss after 315K Megaball win yesterday.
Gambler envy lol.

 
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1) His 315k win has nothing to do with this xD

2) It was a no spin, if they scammed him they would have taken the bet and left him with 0 but it was just a re-spin, after the 31 the next spin doesn't count, you can see that it doesn't even lock in his bet.

 
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