Vzuh
New member
been playing on queenvegas the past few days ended up profiting abit of money so trying to withdraw naturally. was left pending for 4 days ( i self cooldowned for 48 hours aswell to prevent from reversing) from thursday-monday today) money was left pending the entire time. now ill give it the benefit of the doubt and say ok its a weekend maybe itd have to be a weekday. so it gets processed on sunday. which is fine and all but i left it in there for over 50 hours and it didnt budge clearly they do process on weekends if they did it on sunday then. anyway now my pending withdraw has been processed so i go to support after a few hours to ask whats up its processed but im not getting a notification by text or email for my E Transfer withdraw. (ive withdrawn from them like this before) wasnt nearly this bad. but everytime i talk to live chat they just tell me its on my end i must contact Interac as there holding my money and i require a code. now im sitting here like what?? code for what, what on earth are you talking about. so i complied ok i call interac they tell me i have to ask my bank for a code. again im like what is this code people are talking about? (keep in mind i still havent recieved the email or text for the actual withdraw so it cant be that code i need to enter as a password to accept the e transfer becuase i havent even recieved the notification yet. so my bank tells me theres nothing sent nothing pending. Ok? go back to live chat i get an agent he tells me oh yes ill talk to the payments team yes ur a priority case dont worry. then proceeeds to tell me ur withdraw will be sent WITHIN 11 hours. this was over 16 hours ago. i said ok? (weird i was already told it was sent but alright?) thats fine at this point its probably gunna get re deposited anyway. now im here 16-17 hours in talking to a live chat agent again as i was excited to wake up recieve my money and play some more. to no avail still not sent. pop up live chat i get fed the same excuses again for the 3rd time. but this one cant make up his mind 1st he says its sent i need to enter a code AGAIN. then 5 minutes later when i inform him hes speaking blasphemy he says oh yes ill send ur file to the payments team its a priority... ok now im getting a little angry here. my file should have already been sent by the last shmuck i talked to. this guys just feeding my nonsense im so confused wtf is going on right now im angry unsure what to do. figured id come on here vent abit inform people that ur withdraws may be halted like mine is for whatever reason. (my documents have all been verified already and ive withdrawn here before) figured maybe i have to complain in public maybe cause some motion in the ocean so they get there foot on the gas. if anyone else is having the same problems id love to hear it. (canada btw) Sorry for long read just venting frustrations basically. terrible support utter terrible.
