Ultra Casino

Ultra Casino Review

BP Group Ltd. launched Ultra Casino in 2020, which has a licence from the Malta Gaming Authority. The casino is popular for its variety of slots, including a dedicated section for Hacksaw Gaming titles and a live casino section wholly run by Evolution Gaming. 

This Ultra Casino review simplifies the registration process, reveals the most popular casino and live casino games, and guides you through the responsible gaming resources. 

How to sign up with Ultra Casino

Our review of Ultra Casino started with the short registration process. Here are the steps:

Game Selection

Our initial impression of the website led us to the distinct sections that showcased the portfolio of casino and live casino games. Beyond the immediately visible sections, the front page had categories highlighting the most popular slots, a dedicated Hacksaw Gaming section, and Christmas titles. 

Understandably, slots are the most popular games due to their simple gameplay and exciting bonus features. Outstanding online slots included games from reputable game providers like Play’n Go, Quickspin, and Nolimit City. We stumbled across alien-themed Reactoonz, spooky Western-themed Deadwood RIP, and Japanese fantasy-themed Sakura Fortune. 

If you're seeking an additional dose of excitement, the Ultra Casino boasts over 60 Megaways, each offering thrilling features and multiple ways to win. The best ones during our Ultra Casino review were:

• Big Bad Wolf Megaways with the piggy wild feature and 117,649 ways to win.
• 1 million Fortunes Megaways with progressive multipliers and 117,649 ways to win.
• Megaways Jack Frost with Jack Frost modifiers and 117,649 ways to win.

We also valued the categorisation of the slots, which included features like sticky wilds and falling symbols, along with themes like books. There was also a dedicated section for Hacksaw Gaming slots, which enables devoted fans to quickly access their preferred games.

While the usual table game varieties, such as roulette, blackjack, and baccarat, were available, the real thrill begins in the live casino, where Evolution Gaming hosts all games. The table games featuring live dealers streaming in real time, like Lightning Roulette and Salon Prive Blackjack, particularly drew us in, while game show enthusiasts will find Crazy Time and Monopoly Live to their liking.

Banking Options

The payment methods available at Ultra Casino, such as bank cards, e-wallets, and bank transfers, will feel familiar to players from most online casinos. The most accessible and widely used options included Visa, Mastercard, Neteller, MiFinity, and Skrill. 

We found that a minimum deposit of €10 is all you'll need to get started. Similarly, the minimum withdrawal was €10. The casino also sets the maximum deposits and withdrawals at €5,000. The best thing about both deposits and withdrawals is that there are no processing fees charged by the casino. 

However, some payment methods may charge you a €1 service fee.

All deposit methods are similar when it comes to deposit processing speeds, which are all instant. The difference lies in withdrawal processing; e-wallets are the fastest payment method, taking up to 48 hours, while bank cards and transfers require 1–5 days.

Security and Licencing

From this Ultra Casino review, our first stop for security at the casino was the licence from the Malta Gaming Authority, which has made a name for itself as upholding the highest player safety standards. The casino takes the regulations seriously and uses SSL encryption on its website to prevent unauthorised parties from accessing your personal and financial information. 

During payment processing, the service providers for bank cards and e-wallets have extra security measures that prevent financial fraud. 

It also ensures that the outcomes of all casino games are fair and consistent for every player through RNG technology. The game providers at Ultra Casino are also well-known for auditing their games to ensure they are free from any bias. This means every player gets similar chances at wins and losses, especially for games of luck like slots. 

Furthermore, unintentional gambling can lead to a loss of time and money. Our review of Ultra Casino revealed a dedicated section for responsible gaming, brimming with both internal and external resources to support players in such rare circumstances. The internal tools included a link to a GamCare self-assessment test, deposit and time limits, as well as self-exclusion.

Should internal tools prove ineffective, there are links to external organisations, such as Gambler's Anonymous and Gordon Moody, for additional assistance. Net Nanny is also recommended to safeguard minors and prevent them from accessing the casino games. 

Customer Support

No gambling experience comes without hiccups, and Ultra Casino understands this by providing several customer support options. The first point of contact for solutions is the FAQ section, aka the help centre. The help centre categorises its questions into five topics, offering answers to queries related to payments, promotions, and responsible gaming.

The main options for a more personal touch from knowledgeable and well-trained customer agents are live chat and email. 

The live chat is available 24/7, which means you can access it any time of the day for immediate assistance. All you need to do is locate the live chat function in the drop-down menu on the left of the casino page and explain your problem. 

For less urgent challenges that need comprehensive solutions, you can reach out via email at support@ultracasino.com. While you’ll have to wait a little longer for a response than in live chat, you’ll typically receive one within 24 hours. 

Mobile Compatibility

While we didn’t find any mobile apps during the review of Ultra Casino, we were impressed by how user-friendly the mobile website was. Besides loading quickly through our mobile browser, it has all the main sections from the desktop site, including casino games, and works seamlessly with both iOS and Android devices, whether they are smartphones or tablets. 

The mobile gameplay had dedicated buttons to make it easier to crank slot levers, plus the graphics and sounds were quite immersive. 

Conclusion

We navigated the website and found the three-step registration process pleasant and simple to follow. The casino and live casino games brought everything to life, offering an abundance of slot options from top game providers and special categories for Hacksaw Gaming, which included themes such as books and seasons like Christmas.

Personal and financial information stayed confidential thanks to SSL encryption and trustworthy payment processors. Furthermore, both internal and external resources prioritise responsible gaming to prevent problem gambling or expedite recovery if you become a victim.

Ultra Casino FAQ

Is Ultra Casino safe to play?

Yes, Ultra Casino is safe to play because it has a licence from the Malta Gaming Authority, which means it upholds the highest player and safety standards with SSL encryption, reputable game providers, and the safest payment processors. 

What is the maximum withdrawal at Ultra Casino?

The maximum withdrawal at Ultra Casino is €5,000.

What is the minimum deposit for Ultra Casino?

The minimum deposit at Ultra Casino is €10. 

What are the most popular payment methods available at Ultra Casino?

The most popular payment methods at Ultra Casino are bank cards and e-wallets like Visa, Mastercard, and Skrill. 

What are the most common bonuses on Ultra Casino's promotion pages?

The most common bonuses on Ultra Casino’s promotion pages are the welcome bonus, drops and wins, and free spins. 

What are the most popular game providers offered by Ultra Casino?

The most popular game providers at Ultra Casino are NetEnt, Play’n Go, and Evolution Gaming. 

Does Ultra Casino require wagering on both bonus money and deposit?

Yes, both bonus money and deposits at Ultra Casino must meet a wagering requirement of 30x.