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About
Sultanbet Casino Review
Sultanbet Casino boasts over 8000 games and cryptocurrency payment options in addition to fiat choices. Launched in 2016, it sources games from 40+ established game providers and has an APK app for Android users.
In this review of Sultanbet Casino, you will discover the registration steps, the casino and live casino options, and how to navigate the three customer support options.
✅ Pros |
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APK app for Android users |
24/7 live chat |
Cryptocurrency banking options |
❌ Cons |
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No telephone support |
How to sign up with Sultanbet Casino
Signing up at Sultabnet Casino takes mere minutes. You’ll only need to follow these steps:
Step 1 | Go to the Sultanbet Casino website and click Register. |
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Step 2 | Add your username, email and a strong password. Click Continue. |
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Step 3 | Add your names and address details and select a country and currency. Agree to the terms and conditions and privacy policy. Click Create New Account to complete registration. |
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Step 4 | Verify your account. Log in to your new account, make a deposit, and start betting. |
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Game Selection
Once you open the site, you land on seven casino game categories and the welcome bonus. There are also sections on the left drop-down menu leading to categories such as sports, virtual sports, and live games. Sports play a significant role in real-world entertainment, attracting a vast number of global fans, which makes them an obvious addition to online casinos. Sultanbet offers several popular global sports and esports, which include live betting for some events. The sports options include the English Premier League, Rugby Union, and the NHL, while the esports include Valorant and Call of Duty.
Jackpots feature both progressive and fixed options from various respected game providers. You can choose fixed options, which offer lower predetermined payouts but better odds of winning, or progressive options, which have a growing prize pool that can reach significant sums until someone hits the winning combination. However, the odds of winning the latter are low. Progressive options include Immortal Romance and Thunderstruck II from Mega Moolah while fixed options include Jackpot Builders and Jackpot Raiders. Another popular variety of online slots, Megaways, slipped onto the scene from Big Time Gaming when it launched Bonanza, which popularised the Megaways mechanic even if it had been around a year earlier in Dragon Born. Other game providers were quick to jump on board, such as Red Tiger Gaming, Pragmatic Play, and NetEnt, after being licensed by the pioneer to create online slots that featured thousands of paylines that formed winning combinations when you land matching symbols on adjacent reels. You’ll be able to access options such as the Dog House, Wild West Gold, and Gonzo’s Quest, which have unique features, including wild multipliers, cascading reels, and various free spin bonuses.
While online slots attract the most attention from players, others prefer to challenge the house edge of table games by utilising game strategies for various roulette, blackjack, and poker options. The digital versions of their land-based casino counterparts allow you to roll dice, spin wheels, and deal cards using RNG on tables for a shot at a payout. Moreover, the live casino section amplifies the engagement by immersing players in the land-based casino environment. With the help of multiple-angle cameras, players are placed at the centre of real-time gaming, hosted by human dealers who engage them through live chat. Every action taken by the dealer is captured using optical character recognition technology and converted into digital data that seamlessly integrates with the online interface, ensuring game outcomes are accurately recorded and displayed to players. The options include Crazy Pachinko, One Blackjack, and Immersive Roulette.
Banking Options
Modern and old-school banking options seamlessly process deposits and withdrawals. Old-school options, including Visa, Skrill, and Neteller, provide a familiar choice for most players, while cryptocurrencies such as Bitcoin, Ethereum, and Litecoin are also a great option despite being relatively new. The minimum deposit varies by payment method. For example, bank cards are €10, while cryptocurrencies are €20. It is not clear what the maximum deposit is. However, the minimum withdrawal is €10 for most methods, while for cryptocurrencies, it is €30, and the maximum deposit is €2000 daily, €10000 weekly, and €20000 monthly.
While the casino does not charge transaction fees, your preferred payment method might choose to. Players who want their winnings as fast as possible are suited to cryptocurrencies and e-wallets, which take a maximum of 24 hours, while bank transfers, which take 2-7 business days, are better if you are not in a rush.
Security and Licensing
While players enjoy casino games, there are instances where the fun may become excessive. The responsible gambling section provides signs that you can use to diagnose the potential for problem gambling. If you suspect you’re a victim, you can either use internal tools, such as personal limits, or go to external organisations, such as GamCare, which has a free service number.
Without games, online casinos are mere websites. At Sultanbet, the options come from respected game providers known for compliance with responsible gaming and fair gameplay. They use RNG technology to create random numbers for every cranked reel, wheel spin, and dice roll, ensuring that the outcomes cannot be predicted or manipulated for wins. From a professional standpoint, organisations like eCOGRA certify several suppliers that their RNG functions correctly and prioritise responsible gaming.
Finally, the license from Curacao emphasises that the casino considers player safety and game fairness a top priority. They highlighted their commitment by using SSL encryption on the website as a barrier between unauthorised third parties and your personal information. Payment processors also employ security mechanisms to prevent financial fraud while processing transactions, whether you’re using bank cards, e-wallets, or cryptocurrencies.
Customer Support
The FAQ section has over 20 questions with responses to general challenges you may encounter on the platform. While it's the easiest customer support option to access, it lacks a personal touch that would allow you to explain your challenge and receive a customised response, which you'll have access to through the live chat and email options. You can reach out via email at support@sultanbet.com to explain your challenge extensively. This process allows a knowledgeable customer agent to fully understand and provide a comprehensive, personalised solution to resolve the issue within 24 hours. Alternatively, if you want to avoid the hassle of opening your email service provider, you can simply use the contact form.
The green chat bubble located at the bottom right of the site takes you straight to a well-trained customer agent in the live chat. The agents provide immediate assistance around the clock.
Mobile Compatibility
Only Android users have an app, which is available to download as an APK file on the website. Once you have downloaded and installed the app on your mobile device, you’ll gain access to the casino while on the move. However, the casino also considers other mobile software users and provides a mobile-optimised website that opens smoothly on most mobile browsers. Both features provide a user-friendly interface where you can easily reach most options with the stretch of your thumb and play casino games such as online slots using thumb-friendly controls.
The major difference between the app and browser is that you’ll have to log in every time for the latter. However, you can choose to create a shortcut of the mobile site to make it more convenient to access.
Conclusion
A variety of games, including online slots and live casino games, come from reputable game providers known for emphasising player safety and fairness. Randomly generated numbers determine the outcomes every second, ensuring fair results for each attempt. They also engage independent game auditors and receive several accolades, recognising them for their work in prioritising high-quality gameplay and responsible gaming.
Banking options cater to several tastes and preferences. Whether you prefer fiat or cryptocurrencies, there are various options to choose from to safely process deposits and withdrawals, allowing you to focus on enjoying the casino experience.
Summing up the casino’s commitment to ensuring a safe gambling environment is the license from Curacao, which promotes guidelines that ensure player safety and game fairness. The license also allows for the use of cryptocurrencies, which add cryptographic algorithms to the mechanisms guaranteeing transaction security.
Sultanbet Casino FAQ
Is Sultanbet Casino safe to play?
Yes, Sultanbet Casino is safe to play because it has a licence from Curacao which promotes player safety and game fairness at online casinos, such as SSL encryption, reputable game providers, and reliable banking options.
What is the maximum withdrawal at Sultanbet Casino?
The maximum withdrawal at Sultanbet Casino is €2000 daily, €10000 weekly, and €20000 monthly.
What is the minimum deposit for Sultanbet Casino?
The minimum deposit at Sultanbet Casino varies by payment method. For example, bank cards are €10, while cryptocurrencies are €20.
What are the most popular payment methods available at Sultanbet Casino?
Bank cards and e-wallets like Visa, Skrill, and Neteller are the most popular payment methods at Sultanbet Casino. However, the available payment methods can vary depending on your location.
What are the most common bonuses on Sultanbet Casino's promotion pages?
The most common bonuses at Sultanbet Casino are the welcome bonus, reload, and cashback.
What are the most popular game providers offered by Sultanbet Casino?
The most popular game providers at Sultanbet Casino are Pragmatic Play, NetEnt, and Evolution.