PlayFrank
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About
PlayFrank Casino Review
PlayFrank Casino launched in 2014 under the ownership of Aspire Global International Ltd. Besides holding two licences from reputable regulatory organisations, the Malta Gaming Authority and the United Kingdom Gambling Commission, it offers engaging casino games and game shows from popular game providers.
In this review of PlayFrank Casino, we reveal the easy two-step sign-up process, the variety of engaging online slots and game shows, and how to navigate the three customer support options.
| ✅ Pros |
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| Advanced security features using encryption technology |
| Instant deposit processing |
| Various reward programs |
| ❌ Cons |
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| Unavailable as a withdrawal option at most online casinos |
How to sign up with PlayFrank Casino
We used the simple two-step process to create an account in no time. Here are the steps.
| Step 1 | Go to the official PlayFrank website and click Create Account. |
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| Step 2 | Enter your username, email, and password. Click Next. |
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| Step 3 | Enter full names, city, and select a currency. |
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| Step 4 | Accept the terms and conditions and whether you’d want to receive bonus offers to your email. Click Open Account. |
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| Step 5 | After verification, login, deposit, and bet. |
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Game Selection
We were welcomed by a colourful website with nine sections, including slots, game shows, and vendors. We noticed a search feature that allows players to simply type in their favourite game to escape the hassle of browsing through over a thousand games.
Additionally, the featured section allowed us to sample the player favourites, dominated by online slots with varying engaging themes like the Wild West, fishing, and animals. The highlights in our review of PlayFrank Casino were Wanted Dead or a Wild from Hacksaw Gaming, Bass Boss from Red Tiger Gaming, and Pug Life from Hacksaw Gaming.
There were also a couple of Megaways offering unique bonus features and multiple lines for winning combinations. The top picks were Majestic with the progressive multiplier. Piggy Bank with piggy rich cash respins and Aztec Gold with three jackpots.
The jackpots section offered over 10 fixed jackpots for the chance at bigger wins playing titles like Viva Fruit Vegas, Gold Shot, and Lucky Lady. Slot enthusiasts who aren’t looking to suffer their way through the gameplay to enjoy bonus features can also head to the Buy Win section with over 60 engaging games like Temple of Iris, Highland Reels, and Stampede.
While there were no table games or live casino versions of them, the game shows made up for their absence. The game show options were immersive due to the interaction provided with the help of a live dealer broadcast from a land-based casino.
Besides using top live casino game providers like Evolution Gaming, we appreciated popular titles like Crazy Time, Monopoly Live, and Three Card Poker.
Banking Options
Players familiar with both new and established online casinos will feel right at home with the widely accepted payment methods, including bank cards, e-wallets, and bank transfers. The available debit cards include Visa and Mastercard, while the e-wallets include Skrill, Neteller, and PayPal.
The minimum deposit is €10, while the maximum is capped at €2000 per transaction. Similarly, the minimum withdrawal is €10, and €10,000 weekly and €25,000 monthly.
The best part is that all deposits are instantly credited to your casino account, meaning you waste no time getting right to the fun of your preferred casino games.
However, you need to cautiously consider your withdrawal payment method depending on how long you’re willing to wait to get your hands on winnings. If you want them as fast as possible, e-wallets are your best bet, which are instant or take a maximum of 24 hours.
Your next best options are debit cards, taking 1-3 days and finally, bank transfers taking 1-5 days. It is also important to remember that PlayFrank Casino also processes withdrawals during business days, which excludes weekends or public holidays.
Additionally, the fees for all payment methods are free except for PayPal, which charges a 3.1% fee.
Security and Licencing
First things first, our PlayFrank review was impressed to find two reputable licences from regulatory organisations. These are the Malta Gaming Commission and the United Kingdom Gambling Commission, which ensure the highest player safety and game fairness standards at online casinos.
These include SSL encryption at the website to provide a safety net that prevents unauthorised third parties from accessing your personal and financial information.
For financial transactions, the online casino works with established payment processors like Visa and Skrill, well-known for their robust security features. These include firewalls and extra verification checks to protect payments from financial fraud.
The trustworthy game providers like Evolution Gaming, Hacksaw Gaming, and Red Tiger Gaming do not compromise on fairness by using RNG technology to ensure all outcomes are unbiased for all games and all players. Furthermore, they go the extra mile by auditing their games using reputable independent organisations like iTechLabs and eCOGRA, which verify RNG functionality and responsible gaming.
PlayFrank understands that anyone can fall victim to problem gambling and provides multiple internal tools and external resources to assist. The internal tools include personal limits like deposit and time limits as well as self-exclusion by emailing casino support. If internal tools do not do a satisfactory job, you can always use professional organisations like BeGambleAware and GamCare for free and effective assistance.
Customer Support
Occasionally, you may experience challenges while playing casino games or accessing your account. In those rare cases, our review of PlayFrank Casino discovered a comprehensive FAQ section with eight sections providing effective responses to questions regarding bonuses, payments, and technical issues.
The next most accessible customer support option is the live chat. While it does not operate 24/7, you can still access immediate assistance from well-trained customer support agents during peak hours of the casino from 8:00 AM to 1:00 AM CET.
If the live chat does not float your boat, you can use the convenient contact form to send an email without the hassle of opening your preferred email service provider. Even if response times vary, you should typically receive a detailed response from a knowledgeable customer agent within 24 hours.
Mobile Compatibility
There were no apps for both iOS or Android for players on the go. However, the mobile-optimised website works on any mobile device, whether it’s a smartphone or tablet.
The website loads in minutes, has a user-friendly interface, and comes with the important bells and whistles from the main desktop website, like the featured casino games and customer support. We were also impressed by how well it fit into any device screen and conveniently placed important sections for easy thumb access.
Best of all, we avoided the long process of browsing through app stores, downloading, and installing often bulky apps that could slow down our mobile devices.
Conclusion
PlayFrank Casino stood out for holding two reputable licences from the Malta Gaming Authority and the United Gambling Commission, emphasising player safety and game fairness. The most popular games are from trustworthy game providers known for high-quality graphics, casino games with immersive sounds, and engaging gameplay.
Furthermore, well-known payment processors ensure payment processing is seamless with minimal glitches and security breaches.
Finally, responsible gaming is a top priority ensured by a variety of internal tools and external resources. It goes a step further to protect minors as well with recommended tools like Net Nanny to ensure unsupervised minors cannot access casino games.
PlayFrank Casino FAQ
Is PlayFrank Casino safe to play?
Yes, PlayFrank casino is safe to play because it has two licences from reputable regulatory organisations, the Malta Gaming Authority and the United Kingdom Gambling Commission, to ensure player safety and game fairness. This includes using SSL encryption, trustworthy payment processors, and established game providers.
What is the maximum withdrawal at PlayFrank Casino?
The maximum withdrawal at PlayFrank Casino is €10,000.
What is the minimum deposit for PlayFrank Casino?
The minimum deposit for PlayFrank Casino is €10.
What are the most popular payment methods available at PlayFrank Casino?
The most popular payment methods at PlayFrank Casino are debit cards and e-wallets like Visa, Mastercard, and Skrill.
What are the most common bonuses on PlayFrank Casino's promotion pages?
The most common bonuses at PlayFrank Casino are the welcome bonus and daily spin frenzy.
What are the most popular game providers offered by PlayFrank Casino?
The most popular game providers at PlayFrank Casino are Hacksaw Gaming, Evolution, and Microgaming.
Does PlayFrank Casino require wagering on both bonus money and deposit?
Yes, PlayFrank Casino has a 35x wagering requirement for both the bonus amount and any winnings from bonus spins.